The best tool I ever used to manage UXUI designs.
November 04, 2025

The best tool I ever used to manage UXUI designs.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Figma Organization

Overall Satisfaction with Figma

We use Figma for any topic related to Product development or improvements where we need to define a customer UX/UI. We use it to design new products, customer journeys, and interactions, or to improve the current product touch points we have for our customers. There are multiple touchpoints from our homepage, customer logins, and our booking funnel that need to be designed and documented, including all the flows from all the possible combinations of customer interactions. We have also used Figma in the past in our Marketing department to plan some rebranding campaigns for our different Brands, where logos, colors, and banners were updated.

Pros

  • Visualize product UX/UI.
  • Document in a visual way all product touchpoints.
  • Easy to compare different UI proposals.
  • Explain different customer journey flows in a visual way.

Cons

  • Browsing through file categories is difficult.
  • Touchpad gestures should align with your laptop preferences.
  • Accelerate the time to market.
  • Reduce design efforts from UI team.
  • Reduce the time to make business decisions related to the product.
It is not the easiest tool to navigate through. The commands they have are different vs other standardized tools in the market like Miro. These two tools are different but we can compare them as a digital board to design and define flows. Same teams using both tools sometimes get lost as they work totally different.
I would use Figma for sure for any product design you need, for any marketing or visual illustrations related to a product or business. Even if the navigation between files/folders and within the design is not the best, the capabilities and focus on designing are the best in the market, vs other tools like Miro.

Do you think Figma delivers good value for the price?

Yes

Are you happy with Figma's feature set?

Yes

Did Figma live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Figma go as expected?

Yes

Would you buy Figma again?

Yes

I would recommend if you need to start from scratch a product UI or any customer journey that you need to implement that requires designing and visualizing different steps to complete a process. I would recommend that any design/UI/UX team brainstorm and make proposals that they can compare and discuss in a visual way.

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