Fonality the key to business success
July 22, 2016

Fonality the key to business success

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Fonality

I love our Fonality phone system. My assistant uses one of the phones at her home office and it is like being in the office next to me but she is actually 20 miles away. My office phones ring at her house and she can transfer calls to every on in the office and conference with each of us. We all love seeing each call on our computer screen and being able to listen to each message from our email account. Each recording goes to my email and I can access the messages from any computer, cell phone or traditionally thru the phone itself. Also, I can review a detailed log of all calls that is kept on line on my Fonality HUD. Fonality gives me freedom to work outside of my office from any location and feel connected to my office at all times. Fonality is one of the best business decision I have made.
  • Access to messages from my cell phone or any computer
  • The ability to have my office phones ring from any computer I plug my Fonality phone into.
  • Great customer service and follow thru
  • My HUD goes down from time to time.
  • The ability to work from any location by plugging the Fonality system to a computer and your office phones rings is priceless.
We have always used a traditional phone system that are land based lines. I will never go back to such in the box systems. Internet based phone systems such as Fonality allow too many positive options for today"s companies.
I love Fonality and would not want a traditional phone system.

NetFortris Feature Ratings

Hosted PBX
10
Multi-level Interactive Voice Response (IVR)
10
Call reports
10
Directory of employee names
10
Answering rules
10
Call recording
10
Call park
10
Call screening
10
Message alerts
10
Audio conferencing
10
Mobile app for iOS
10