Fonality VOIP phones
January 20, 2017
Fonality VOIP phones
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Fonality
My Fonality system is used for basic phone calls and sales call tracking. I am also able to direct incoming calls to specific people for sales or service.
- Technical support is very knowledgeable.
- The web portal is very easy to navigate and make changes on the spot.
- HUD integration is a very important feature to Fonality. I did not have that when I first purchased the system.
- I run a Insurance sales office and would like to be able to log onto the Fonality site and track how many phone call are going out from my sales team and how many incoming calls are picked up by my support staff.
- I have not been able to figure out how to use mobile HUD yet.
- I would like to be able to log into the Fonality site using an app on my phone, preferably using Touch ID.
- I purchased my PBX many years ago when VOIP systems were still new and have been very happy.