Overview
February 21, 2017
Overview
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Fonality
I use Fonality throughout my Agency, primarily to link three locations seamlessly.
Pros
- Customer service
- HUD - Heads up Display
- Bundled features
Cons
- New technology integration...texting
- Expanding additional services as part of bundled offerings
- Training
- Positive impact
- Simply having the ability to link all locations via the phone system in order to provide the best customer service with respect to inbound calls has been priceless
Fonality is competitive, still room for improvement and overall quality
NetFortris (discontinued) Feature Ratings
Comments
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