Fonality Cloud based PBX worth a look
March 07, 2017
Fonality Cloud based PBX worth a look
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Fonality
Fonality is used across our entire organization. It allows us to fold in remote users all over the US.
Pros
- HUD - graphical display of anyone's status
- Integrates with our CRM solution, Salesforce.com
- Integrated chat
Cons
- Remote users are sometimes challenging to set up initially
- Priority support not an option available to us
- Have had some administrative snafus over time with billing
- Reduced voice costs
- Better service overall than our multiple service providers of the past
- More features/capabilities
We felt Fonality's Cloud PBX and HUD were difference makers.
NetFortris (discontinued) Feature Ratings
Comments
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