Forcepoint - Off point on customer service | TrustRadius

Use Cases and Deployment Scope

The IT department implements and manages the product, and it is deployed across the environment.

Pros and Cons

Notify of problems
Stability

Customer Service

Return on Investment

Positive reporting feedback
FS-ISAC compliance

Support Rating

1

Many years of experience with unresponsiveness, unresolved issues, and poor support from management when escalated

Key Insights

Do you think Forcepoint Data Loss Prevention delivers good value for the price?

No

Are you happy with Forcepoint Data Loss Prevention's feature set?

Yes

Did Forcepoint Data Loss Prevention live up to sales and marketing promises?

No

Did implementation of Forcepoint Data Loss Prevention go as expected?

Yes

Would you buy Forcepoint Data Loss Prevention again?

No

Other Software Used

SonicWall NSA Series, Forcepoint Email Security, Forcepoint Web Security

Likelihood to Recommend

Due to the lack of responsiveness on support issues I cannot say it is well suited anywhere.