TrustRadius
We use Formstack every day and we love it!
https://www.trustradius.com/surveysFormstackUnspecified8.2126101
Kristen Hay profile photo
September 05, 2018

We use Formstack every day and we love it!

Score 9 out of 101
Vetted Review
Verified User
Review Source

Software Version
Enterprise

Overall Satisfaction with Formstack

We use Formstack for all of our lead capture across our whole website. Since implementing Formstack, we've seen an average lead conversion rate of around 20 - 30% -- and these aren't just any leads, these are warm, marketing qualified leads.

  • I love how easy Formstack is to use.
  • Building forms is a breeze , the support is great, and we love that it integrates seamlessly with Unbounce to give us quality, high converting lead pages.
  • Formstack has helped us refine and define our lead capture process and following up with qualified prospects has become even easier.
  • This wouldn't be the case for everyone, but we would love to see an integration with our CRM, Nutshell, without using Zapier.
  • Unbounce
  • MailChimp
We use Formstack forms on our Unbounce and WordPress landing pages and the data comes back seamlessly. We also integrate with MailChimp and individuals who fill out forms can opt in to email lists in MailChimp.
We don't need to worry about HIPPA, but Formstack has been great helping us set up double opt-in to remain compliant with the recent GDPR changes.
  • Employee Surveys
  • Customer Surveys
If you're considering Formstack, I would recommend signing on for a free trial first so you can play around in it and see how easy it is to create forms and how your team could use the product most effectively. Feel free to make your own form templates with your brand's colors to really visualize how the forms could look and function.

Formstack Feature Ratings

Survey templates
5
Themes
7
Custom logo/branding
8
Changes to live survey
9
Multiple question types
10
Survey logic flexibility
9
Data export
6
Standard reports
6
Custom reports
Not Rated
Access controls
8
Compliance
7