Great budget-conscious replacement for telephony system
April 10, 2018

Great budget-conscious replacement for telephony system

Dmitry Galkin | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with FreeConferenceCall.com

My coworkers and I use freeconferencecall.com to arrange conference calls. It's used by whoever needs to set up a conference call. It saves the company the cost of having to set up a costly call conferencing service.
  • Freeconferencecall.com is free. That's its main attraction.
  • The program allows you to see which phone numbers were on the call and for how long. This can be useful for reference.
  • The calls have always worked perfectly for me, without interruption and with a great sound quality. This makes it the optimal low-budget option.
  • It would be nice if the custom greeting feature were included in the free features.
  • One of the premium features should be a secured line option, that's protected from intrusion.
  • A contacts list would help to note common callers and identify callers who show up as "wireless caller" in the detail report.
  • Freeconferencecall.com has had only positive ROI because our company does not need to pay for a teleconferencing service.
We have an internal telephony system, which we use for internal conference calling. We use freeconferencecall.com for calls with multiple outside parties, so that they can call in at their convenience. We have not used alternatives to freeconferencecall.com that would also allow that convenience.
Freeconferencecall.com is perfect when you need to set up an audio conference. The calls work perfectly, and the detail reports are useful to reference previous calls. I can't think of a reasonable scenario for which it's not appropriate.

FreeConferenceCall.com Feature Ratings

Hosted PBX
10
Multi-level Interactive Voice Response (IVR)
Not Rated
User templates
Not Rated
Call reports
10
Directory of employee names
Not Rated
Answering rules
Not Rated
Call recording
Not Rated
Call park
Not Rated
Call screening
Not Rated
Message alerts
Not Rated
Video conferencing
Not Rated
Audio conferencing
10
Not Rated
Mobile app for iOS
Not Rated
Mobile app for Android
Not Rated