Perfect for what it says it does.
September 20, 2024

Perfect for what it says it does.

Alex Panagiotopoulos | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with FreshBooks

We use FreshBooks for recurring and project-based billing. it provides an easy way to keep track of what we have outstanding and what has been paid, and we like that it offers many payment options for clients that we don't have to cobble together. It also helps us compare our billing and collecting payment data over the many years we've had it. We're on a level with it where we can only support 50 clients, but that's not too onerous to deal with.

Pros

  • Recurring invoices.
  • Project based invoices with multiple payments.
  • Offering payment options to clients.

Cons

  • 50 client limit is annoying.
  • Sometimes recurring payments can be wonky.
  • Quantifying year over year performance.
  • Making it easy for clients to pay sooner.
It's easy and self-explanatory to use.

Do you think FreshBooks delivers good value for the price?

Yes

Are you happy with FreshBooks's feature set?

Yes

Did FreshBooks live up to sales and marketing promises?

Yes

Did implementation of FreshBooks go as expected?

Yes

Would you buy FreshBooks again?

Yes

It has been great for a small business with a mix of project-based and monthly retainer work. It's very lightweight software as a service that scales up and down based on how much you need it and how much value it provides.

FreshBooks Feature Ratings

Accounts payable
9
Accounts receivable
9
Expense management
5
Pricing
8
Order entry
Not Rated
Credit card processing
10
Dashboards
10
Standard reports
10
Not Rated
API for custom integration
Not Rated
Plug-ins
Not Rated
Not Rated
Role-based user permissions
Not Rated

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