Robust CRM tool that serves the customer purpose

Freshdesk is a cloud-based customer support software with feature-rich and unparalleled support service. It is a platform that syncs up with multiple channels to solve the queries raised by the business according to the specific client needs. Its intuitive AI-powered and support team's responses are instant and personalized which stands out compared to its competitors.

Freshdesk's cloud-enabled AI (Artificial Intelligence) powered automated responses are so personalized that it feels similar to a human response. Also, their interoperability with multiple channels makes users sync up with any platform/device instantly. It improves customer satisfaction as the responses are instantaneous and it is in sync across devices.