Great tool with all you need.
March 07, 2023
Great tool with all you need.
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with FullStory
We use the service integrated with ZenDesk to review clients' actions and troubleshoot issues in UI.
- Monitor multiple sessions.
- Provide accurate information on users.
- Allow comments on sessions to share with the team.
- Allows set up of segments for easy monitoring.
- The pricing is a bit high.
- Better communication with users on updates.
- Improved customer service communication.
- Allows service to be accelerated.
- Improved bug identification.
Fairly much the same
Do you think Fullstory delivers good value for the price?
Not sure
Are you happy with Fullstory's feature set?
Yes
Did Fullstory live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Fullstory go as expected?
Yes
Would you buy Fullstory again?
Yes