Amazing product features and customer support
March 08, 2023
Amazing product features and customer support
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with FullStory
We use FullStory for both analytics and debugging.
FullStory lets us build interactive dashboard that capture users' actions, events, and other data for business/product analysis.
Their Session Replay features lets us watch users' browsing activities for debugging purposes
FullStory lets us build interactive dashboard that capture users' actions, events, and other data for business/product analysis.
Their Session Replay features lets us watch users' browsing activities for debugging purposes
- Customer Support
- Session Replay
- Dashboard
- Funnel
- More granular metrics (e.g. hourly breakdown for a week)
- More "group by" capabilities for metrics without the need to first build out individual segments
- We are able to help a lot of our customers with troubleshooting via FullStory -> improved conversion and retention rate, and improved bug identification
- The guests feature allow us to have view only session without spending a lot of money on adding seats
Do you think Fullstory delivers good value for the price?
Yes
Are you happy with Fullstory's feature set?
Yes
Did Fullstory live up to sales and marketing promises?
Yes
Did implementation of Fullstory go as expected?
Yes
Would you buy Fullstory again?
Yes