Seamlessly scaling the User Behavior Analytics for a High Growth Startup
March 08, 2023
Seamlessly scaling the User Behavior Analytics for a High Growth Startup
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with FullStory
In our industry, the business is seasonal hence some quarters are heavier than the others. We love full story as it scales across all the features seamlessly and enables cross-functional teams to see the process, measure the outcomes, and narrow down the user behavior in a super simplified way. I led the FullStory implementation at my previous company and brought it to my team at a new company based on my delightful experience.
- User behavior Tracking
- Easy to create multiple dashboards
- Insightful heat maps
- User Session videos are long. Ability to tag a section such that it can be shared cross functionally
- Ability to select a few sessions and provide a comparison based on the click maps. It has to be done manually today
- Setup Alerts based on the user activity
- Replaced all our app analytics tools
- Enabled faster iteration to drive better website conversion
- Greatly enhanced our capability to identify UX friction in user journeys.
I think other tools are either too heavy or complicated to implement and / or understand. Full story has a super light weight feel to the system and works magically. I implemented Mixpanel once and the entire team struggled with it before replacing it with Full Story after wasting crucial 4-5 months on the tool.
Do you think Fullstory delivers good value for the price?
Yes
Are you happy with Fullstory's feature set?
Yes
Did Fullstory live up to sales and marketing promises?
Yes
Did implementation of Fullstory go as expected?
Yes
Would you buy Fullstory again?
Yes