Essential to getting the FullStory
March 08, 2023

Essential to getting the FullStory

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with FullStory

FullStory is an essential part of our Marketing, and Product tech stack. We use it to look at data, funnel conversion rates, feature adoption, and much more because we all know it's hard to get the job done, without the FullStory.
  • Funnel data
  • Visual, data driven dashboards
  • Conversion rates
  • Watching user experiences on site
  • Integrations - connect with more data
  • Split funnels instead of having to create multiple ones
  • A/B testing functionality
  • improved conversion rates
  • bug identification
  • improved customer experience
They are available when needed.

Do you think Fullstory delivers good value for the price?

Yes

Are you happy with Fullstory's feature set?

Yes

Did Fullstory live up to sales and marketing promises?

Yes

Did implementation of Fullstory go as expected?

Yes

Would you buy Fullstory again?

Yes

If someone is using their site to monetize, and or have a product/software, then FullStory can be tremendously helpful. It's also helpful to understanding an overall customer experience.

Fullstory Feature Ratings

Product usage analytics
10
Customer experience dashboard
10
Customer journey mapping
10
AI-powered recommendations
Not Rated
Multi-channel customer feedback collection
Not Rated
Heatmap tool
8
Click analytics
10
Scroll maps
Not Rated
Form fill analysis
Not Rated
Conversion tracking
10
Goal tracking
9
Funnel Analysis
10
Session Recording and Replay
10
User Segmentation
10
Responsive Design for Web Access
Not Rated
Mobile Application
Not Rated
Dashboard / Report / Visualization Interactivity on Mobile
Not Rated
Mobile App Analytics
Not Rated