TrustRadius
Fuze Review 52 of 63
Fuze: "Quality integrated phone tech."
https://www.trustradius.com/voipFuzeUnspecified7.5108101
Will Sharry profile photo
October 03, 2017

Fuze: "Quality integrated phone tech."

Score 9 out of 101
Vetted Review
Verified User
Review Source

Software Version
Enterprise
Modules Used
Voice

Overall Satisfaction with Fuze Voice

We use Fuze as our primary phone system. Fuze is integrated with our desk phones, our computers, and our mobile devices. I can place a call with one click through any of these devices. It also integrates with our email and outreach software such as Outreach and Salesforce. On the sales team it saves us a ton of time not having to dial numbers.
  • Fuze is excellent for one click to call.
  • Fuze is excellent for integrating with your mobile device allowing you make business calls from your personal device.
  • Sometimes has issues with click to call where it rings on my mobile device and desk phone at the same time.
  • Sometimes I will randomly get a bunch of missed Fuze call notifications on my phone when I've been using my desk phone all day.
It's perfect for the modern office where all your hardware devices need to be connected for a single, seamless experience. I would not recommend it without a strong IT team to make sure all the integrations are set up appropriately.

Evaluating Fuze Voice and Competitors

  • Much quicker dialing, many more outreach calls.
  • Great for working from home and using my computer and mobile device to make calls. Increases my work flexibility.