A powerful tool to build a CS divisionhttps://www.trustradius.com/customer-successGainsightUnspecified8.43611012019-08-15T02:25:16.891Z
August 14, 2019
A powerful tool to build a CS division
Score 8 out of 101
Overall Satisfaction with Gainsight
My Customer Success Manager is terrific and very responsive. I've had fewer successful interactions with the tech support team.
This is an important source of information for executives when preparing for customer calls and meetings.
- It's boosted employee efficiency.
- Improved customer lifecycle visibility.
- We better understand customer health.