Overall Satisfaction with GiveSmart
The Development Office uses GiveSmart for our events, texting campaigns, and other fundraising (for example we are currently selling commemorative sweatshirts). GiveSmart made it easy for us to pivot from in-person to virtual fundraising. It assists us in being able to set-up a website for any fundraising campaign and quickly sending out mass texts to our constituents. We use GiveSmart for event registration and on-line auctions.
- User friendly website design.
- We have a great relationship with our CSM, Dana.
- The new scheduling of texts messages is a great feature.
- Worked well with our LiveStreaming platform for a seamless virtual gala.
- Emailing campaign admins when items are purchased and/or money is donated.
- Availability and knowledge of tech support in a timely manner.
- More design options would be nice.
- Editing auction items in GiveSmart is not the easiest.
- Despite any hiccups, GiveSmart has made our events run smoother for the most part.
- The reports on GiveSmart have helped our finance employees balance out the revenue of our events.
- Having the ability to offer donors the option of paying the fees has been helpful.
I think our ability to customize our GiveSmart platform is fairly decent. We can upload images, we can choose our colors, we can re-arrange our layouts to a degree. At times we would like to mix things up and have a little more flexibility and creativity in our campaign website, but for non-website design people, it is a relatively great platform with decent option to choose from for our website campaign.