Good program that needs a little development
July 18, 2023
Good program that needs a little development
Score 6 out of 10
Vetted Review
Verified User
Overall Satisfaction with GiveSmart
We have used GiveSmart for ticketing at our events, for silent auctions, and for fundraising. We selected the program because it could handle all of these functions. Previously, we had been using a number of programs to accomplish these tasks.
- Silent Auction Management
- Seamless credit card processing
- Need option to link different bank accounts--currently only one can be used
- Batch reporting--hard to match bank deposits to items paid
- Navigation within the program is not user friendly
- Auto response customization could be improved
- It has not made an impact on our ROI.
Not as robust of a program, but lower cost and scaled for smaller businesses.
I would say very effectively.
Yes, we have used the personalized training which was helpful.
Do you think GiveSmart delivers good value for the price?
Not sure
Are you happy with GiveSmart's feature set?
Yes
Did GiveSmart live up to sales and marketing promises?
No
Did implementation of GiveSmart go as expected?
Yes
Would you buy GiveSmart again?
Yes