GiveSmart- Just Do It
October 07, 2024

GiveSmart- Just Do It

Amber Berkey | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with GiveSmart

I utilize all three platforms GiveSmart offers: Donor CRM, Fundraise, and Events. Previously, our organization was using an event platform that was separate from our Donor CRM which caused duplication of efforts, data-entry and importation errors, and wasted time. Since implementing GiveSmart, each product integrates for a cohesive fundraising strategy, better donor communication, and a better giving experience.
Reports are a quick turnaround and I know the data in my CRM is accurate and timely!

Pros

  • Integration Options
  • Reporting
  • Peer-to-Peer Fundraising

Cons

  • Communication options could be improved- texting & emailing. The Event platform has an excellent interface for this. The other two do not.
  • Improved internal processes
  • Improved event management
  • Improved donation strategy
The learning curve for GiveSmart is entirely manageable, and they have an excellent knowledgebase full of step-by-step user guides and videos.
On top of the knowledgebase with how-to videos and step-by-step guides, there is responsive customer service available by chat, a dedicated customer service representative assigned to your organization, and the option to add on event support & technical support available for any items rented for event management (iPads).

Do you think GiveSmart by Momentive delivers good value for the price?

Yes

Are you happy with GiveSmart by Momentive's feature set?

Yes

Did GiveSmart by Momentive live up to sales and marketing promises?

Yes

Did implementation of GiveSmart by Momentive go as expected?

Yes

Would you buy GiveSmart by Momentive again?

Yes

GiveSmart is an excellent option for small-shop fundraising departments. As a department of one, the integration of all 3 platforms with each other saves me invaluable time and effort.
If you have multiple events a year, or want to offer peer-to-peer fundraising options, this is the platform for you.

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