Probably a good tool for some employers
August 07, 2025

Probably a good tool for some employers

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Glassdoor.com

All of our open positions get posted to Glassdoor.com. Based on our Recruiting Metrics, we see a small number of applicants coming from Glassdoor.com relative to other sources (like LinkedIn for example). Glassdoor.com of course began as a place where employees rate their employers. We're a good company and generally receive positive feedback. But obviously that's something we can't control.

Pros

  • Job Posting
  • Employer ratings
  • Providing a sense of community

Cons

  • Validating feedback employers receive
  • Getting qualified applicants to apply to our postings
  • Providing a value proposition for employers
  • Job postings
  • Lack of qualified candidates
  • Lack of control over employer feedback
It's improved but I still find it it a bit complex and challenging to navigate. There's a lot I can't see as an unpaid employer account but it generally takes me some time to get to what I can see whether that's trying to research my own company's feedback scores from past or current employees, the feedback other companies are receiving, or job postings.
Again, based on the metrics we see in our applicant tracking system, it does not appear as though Glassdoor.com appeals to the admittedly narrow niche in which we operate. We hire highly skilled engineers and developers in the intel community with very high levels of security clearance. That said, we are able to connect with our target labor pool much more effectively on other platforms such as LinkedIn and ClearanceJobs.

Do you think Glassdoor.com delivers good value for the price?

No

Are you happy with Glassdoor.com's feature set?

Yes

Did Glassdoor.com live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Glassdoor.com go as expected?

I wasn't involved with the implementation phase

Would you buy Glassdoor.com again?

No

It really depends on if you're an employee or an employer. If you're someone who is looking to research a company you're considering joining then absolutely Glassdoor.com is an important data point research. I stress "data point" - the information posted about employers should be taken with the proverbial grain of salt. Most of the negative comments are written by disgruntled employees with an axe to grind. If you're an employer, beyond keeping tabs on your reputation on Glassdoor.com, there's not much to recommend.

Glassdoor Feature Ratings

Job Board
1.4
Applicant Screening
1
Analytics Reporting
3
Campaign Optimization
1
Candidate Communication
1
Candidate Management
2
On-Site Promotion Strategies
1
Resume Database Search
1
Team Collaboration
1
Recruitment Marketing
5.3
Passive Recruitment Advertising
6
Active Recruitment Advertising
7
Employer Branding Tools
3

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