Gong provides valuable insights...
March 21, 2022
Gong provides valuable insights...
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Gong
Transparency is the biggest impact we see from Gong. Calls, sales process, etc. are all impacted, but the biggest impact is on forecasting and ensure we get a truthful forecast.
Pros
- Forecasting/Deal Insights - this is a new feature, but we are already seeing a lot of success by gaining clarity on the status of every deal in pipe. We are able to focus efforts and bring in resources to ensure we hit our numbers.
- Coaching - each week, we listen to one call as a group. These are usually tied to a theme we are coaching the team on. With trackers, we are able to track the impact week over week to ensure the team continues to improve.
- Transcripts - helps our team focus on the call and not the notes. Active listening is key to any successful call.
Cons
- Reporting is challenging at time. This is partly due to lack of training and lack of functionality.
- Forecast Accuracy
- Coaching
- Improved Close Rate
Do you think Gong delivers good value for the price?
Yes
Are you happy with Gong's feature set?
Yes
Did Gong live up to sales and marketing promises?
Yes
Did implementation of Gong go as expected?
Yes
Would you buy Gong again?
Yes
Comments
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