Onboarding Made Easy and Efficient!
August 18, 2021

Onboarding Made Easy and Efficient!

Roy Shakerchi | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Gong.io

I absolutely love using Gong.io. When onboarding as a new hire, I found it incredibly useful to watch my colleague's calls, but to also rewatch my own calls to learn from mistakes. The fact that my manager was able to comment on specific points in my call that I need to work on has been hugely helpful. Now, I am able to tag new hires on the calls that I know will be useful for them to see, which has been extremely helpful in mentoring. I have never used Gong before, but now that I am, I don't think I can go back.
  • Tagging colleagues to watch calls.
  • Commenting on specific points of interest in a call.
  • Rewatching calls to learn from mistakes.
  • Maybe more of a home page bulleting for teams to refer too.
  • A separate application to use instead of being on a website.
  • More helpful advice on calls. Instead of saying you talked for x percent or x seconds, maybe do some more semantic analysis to see how we can improve our sentiment on calls.
  • Commenting on specific points of a call.
  • Tagging teammates
  • Analysis of calls
  • Reminder of upcoming calls
  • Faster ramp time for new hires.
  • Higher performance across the board.
  • Can take more time to watch calls, especially for a startup.
  • Google Hangouts (Classic) and Zoom
They do not have the ease of use to record calls, analyze them, and share them with your team. This is a much more simplified application that doesn't help you grow in your performance.

Do you think Gong delivers good value for the price?

Not sure

Are you happy with Gong's feature set?


Did Gong live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Gong go as expected?

I wasn't involved with the implementation phase

Would you buy Gong again?


Google Hangouts (Classic), Zoom, Gainsight Customer Cloud
Gong.io is great for all companies. I think the best use case is for new hires and onboarding, I've never seen a more helpful tool. This also can be fantastic for sales or sensitive calls to help your teammates handle difficult situations.