Overall Satisfaction with Gong.io
Gong.io is used throughout different departments in Unbabel, helping different teams to stay on track of what's been discussed and to review calls with customers.
- Ability to go back and review calls
- Offering you the transcribed text so it's easier to understand what has been discussed
- Drive sales effectiveness across entire team
- Ability to select and share portions of the calls within your team
- Sometimes if you leave in the middle of your call review and go back to it, you might need to refresh the browser to play it again.
- It would be great to see the transcribed text side by side with the speaker.
- Call/meeting reviews
- Gong.io makes it easier to remember action points without having to take lots of notes on the fly, which helps making more thoughtful decisions when negotiation a contract.
Do you think Gong delivers good value for the price?
Yes
Are you happy with Gong's feature set?
Yes
Did Gong live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Gong go as expected?
I wasn't involved with the implementation phase
Would you buy Gong again?
Yes