GoodData, it is that good!
March 28, 2014
GoodData, it is that good!
Score 9 out of 10
Vetted Review
Verified User
Modules Used
- All
Overall Satisfaction with GoodData
We use Gooddata to provide metric report for all departments across Enterprise IT. This allows key stakeholders to see their teams performance and current trends which has led to improved response times and higher resolutions.
- Very easy to use and manage
- Stylish and appealing reports and dashboards
- Easy to customize and report on the information that matters
- Some of the filters only allow up to 200 results. This creates a problem when filtering out free text fields.
- Increased resolution rates by raising awareness
- Centralized reporting allowed to reduce time spent running multiple reports in multiple systems
- Setup was very quick and easy
We evaluated LogiXML which is more expensive but not very user friendly and lacked styling. GoodData offered flexibility, ease of use, and powerful reporting interface.