Great Product. Sharp/Flexible Reports and Easy Report Dissemination.
September 17, 2014

Great Product. Sharp/Flexible Reports and Easy Report Dissemination.

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with GoodData

The IT department used GoodData to combine data from multiple sources (SalesForce, Accounting software, phone systems) to produce meaningful 360 view reports of each customer. It was being developed within IT with the plan to deploy across the entire organization for end users from Sales, Operations, etc. It addressed the issue of previously disjointed data sources and brought all reporting to a single standard. It also allowed for easy distribution of reports to individuals across the organization.
  • Storytelling. GoodData allowed a technical user such as myself to reach non-technical users through visual storytelling (graphs, charts, etc) that were easily disseminated to the end user.
  • Provided a single reporting standard so end users would no longer have to manually combine reports from multiple systems.
  • Simple, but meaningful. The color coding options for certain chart items relied on entering the hexadecimal code, causing the end user to have to do an internet search for a hexadecimal chart and entering the corresponding number. For such an advanced product, it felt like a clunky way to go about this simple function.
We also looked at Tableau and ultimately decided to go with them instead of GoodData because their performance was considerably better, we liked the mapping feature which GoodData did not offer, and the calculated fields were also easier to create and process.
Even though it wasn't the best fit for our unique needs, it is still a quality product overall.
This piece was important to us and worked as advertised.
The dissemination of reporting seemed to work well. We were pleased with the output could only suggest minor formatting improvements.
The output is sharp. Clean, crisp reporting, which communicated a clear message to the end user.
For us, the ability to hook it up to a data warehouse was key. That way we could combine all of our data sources in the warehouse and then simply hook GoodData to it. This proved to be an effective strategy for this product.