Great Product. Sharp/Flexible Reports and Easy Report Dissemination.
September 17, 2014
Great Product. Sharp/Flexible Reports and Easy Report Dissemination.
Score 6 out of 10
Vetted Review
Verified User
Overall Satisfaction with GoodData
The IT department used GoodData to combine data from multiple sources (SalesForce, Accounting software, phone systems) to produce meaningful 360 view reports of each customer. It was being developed within IT with the plan to deploy across the entire organization for end users from Sales, Operations, etc. It addressed the issue of previously disjointed data sources and brought all reporting to a single standard. It also allowed for easy distribution of reports to individuals across the organization.
Pros
- Storytelling. GoodData allowed a technical user such as myself to reach non-technical users through visual storytelling (graphs, charts, etc) that were easily disseminated to the end user.
- Provided a single reporting standard so end users would no longer have to manually combine reports from multiple systems.
Cons
- Simple, but meaningful. The color coding options for certain chart items relied on entering the hexadecimal code, causing the end user to have to do an internet search for a hexadecimal chart and entering the corresponding number. For such an advanced product, it felt like a clunky way to go about this simple function.
We also looked at Tableau and ultimately decided to go with them instead of GoodData because their performance was considerably better, we liked the mapping feature which GoodData did not offer, and the calculated fields were also easier to create and process.
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