TrustRadius
https://media.trustradius.com/product-logos/os/k0/4DNQC0XKGJNN.PNGGoodData ReviewGoodData is being used by specific parts of our organization because of the large size and high number of employees and departments. GoodData helps resolve a large number of issues. We use Good Data to manage the metrics that drive our business. Good Data provides a great way to manage this. You can see all of the important metrics from one clean dashboard.,Excellent charts and drill down analysis. Everything on one page. Excellent integration with other databases and software. Great support and mobile app availability. All these features makes this software very useful.,To make any adjustments to the data flowing into the tool you need expert help. The tool is pricy. Just like other BI tools, this tool also proves expensive. It is difficult to use. It requires extensive training and support.,9,Looker, Domo, Cyfe, Kissmetrics, Woopra, IBM CloudBurst, Tableau Desktop and SimilarWeb PRO,8,8,Access Auditor, Microsoft Cloud App Security, dbForge Studio for OracleSelf service BI with GoodDataGoodData is used as a BI platform that covers reporting needs across all functions of the company. It combines data from various silo systems used by the company to provide a single point of truth. The intuitive user interface allowed us to implement the self-serve reporting to a large number of users, who can access the data they need without IT support.,Intuitive report and dashboard building tools allow users to customise their day-to-day interaction with the data. Some of the standard data warehouse (DW) design patterns are implemented and come out of the box. GoodData takes care of speed optimisation. Customer support is very responsive and accessible.,It is not the best solution for the printable reports. Formatting of the output is limited and some classic visualisations are not available. It is a pure BI tool, there is nothing to support predictive analytics or forecasting. Data is not easily available, so we have to have an intermediate staging data warehouse. This literally doubles number of required ETL processes.,9,Birst,7,8GoodData - Democratize your DataGoodData is used as the primary business intelligence platform in our company. All of our data pipelines feed into GoodData to provide a universal source of truth for all employees of our company and enable them to easily analyze our data themselves.,Intuitive ETL Easy and powerful visualizations Powerful Query Language (MAQL),ETL client can be quirky at times Performance is heavily impacted by bigger datasets (100M rows total project size) Combining data based on different date timelines is challenging,8,9,9GoodData Meets Our Needs and Has Awesome Salesforce IntegrationWe have GoodData integrated to analyze our data within Salesforce. By using the powerful capabilities within the tool, we can create our own customized dashboard that shows a high level of our sales performance by individual, office, region and department. We can all see one single version of the truth and see progress towards goals. In addition, we can segment the data to see how we are competing against competitors, which industries we perform in best, and evaluate marketing efforts.,Aggregation of information across multiple tables to quickly retrieve large data sets Customizable visuals to easily display and interpret metrics Great support team that quickly answers questions and provides guidance,GoodData's architecture is very sound. We do need to work with them to make adjustments to the data model that we are not able to do ourselves. They are quick to respond but sometimes provide a delayed turnaround.,9,,9,We have over 2000 users, including our president who receives the reports produced from GoodData on a regular basis.,10,10GoodData is Ok dataWe used GoodData as an additional reporting tool for our marketing automation software and our CRM (SFDC). We used it within our Marketing department only. The tool was able to help up bridge data between SFDC and our MAS tools. We reported on ROI, marketing engagement, contact trends, campaign performance and more.,The GoodData dashboards are interactive and easy to customize. Permission settings were straight forward and easy to manage. They weren't fully customizable, but there was enough there to work with for our needs. Scheduling of reports was done well. You were able to set exact times and frequencies for reports to be sent. You also could chose between dashboards or individual reports to send.,Creating reports was not the most intuitive. The set-up is different from most other tools I've used in the past. It took quite a bit of time to really get a report set up the way I like it. If you are used to setting up reports in SFDC, this will be a much different experience. The amount of information you can have in a report was limited. If you tried to add too many columns, it wouldn't let you or you had to condense the size of the column. I didn't feel that I had too much information and would have to make my columns very narrow and export it to Excel and reformat it in order to do my analysis. It was difficult to make some of the reports visually appealing. My supervisor was the type that liked to see reports color coded, high lighted, and bolded. The basic tabular reports were very bland. Again, I would end up exporting to Excel to format my reports before sending them off. It would've been nice to do all of that in the tool and use the scheduling functionality. Pie, bar, and any other visual reports are attractive.,4,7,Our version is not widely adopted because it was meant for the Marketing department. There are about 6 total users that have the ability to create reports. Otherwise, there are about 20 users that receive scheduled reports.,7,6,8GoodData User FeedbackWe use GoodData to analyze the bookings and marketing data to generate ad-hoc reports to answer business/customer questions. We have users in different departments like Finance, Marketing, Sales, Professional Service etc. GoodData provides the BI solution of saving time and energy for regular reports and allows users to analyze the data rather than spending tons of time preparing the data. It also provides visualized dashboards which can present the trend of business performance.,Visualization Training Consulting,Direct load excel file,8,Tableau Desktop,9,150 users,8,8,9GoodData - tying together disparate data.We are using GoodData as a visualization and analytics tool to allow our clients to gather valuable information across a number of disparate data sources.,Provides easy linking of disparate data sources that typically would be very difficult to analyze in any meaningful way. Ease of design. You don't have to have extensive knowledge of the product to be able to design attractive and powerful reports, dashboards, etc. Easy to integrate into custom applications. Whether it be i-framing or white label, GoodData provides an easy solution for integrating dashboards into your applications.,Limited customization options for report/dashboards design. You are kind of locked in to their chart color options, placement of certain element (i.e. chart legend), etc. No intuitive way to handle fiscal year calendars. A custom solution needs to be built in order to handle variable fiscal calendars. Learning MAQL programming language is necessary to be able to use the product meaningfully.,7,SQL Server Reporting Services,SQL Server Integration Services, Microsoft SQL Server, Microsoft Visual Studio Team System,10,8GoodData RocksWe resell GoodData as the analytics component of our SAAS product. Our product services an industry vertical and as such it needs robust analytics highly specific to the use case to be embedded within it. This analytic capability needs to be highly configurable as well.,Highly visual dashboards Very straightforward for users to comprehend and use Easy to make changes to reports and dashboards,Real time analytics are not yet possible Managing a large number of client projects as an OEM requires some manual work arounds Some admin capabilities such as advanced user data filtering lack UI tools and have to be administered in JSON commands or similar obscure mechanisms,9,Birst,Salesforce.com,8,7Using GoodData For Zendesk Advanced InsightsWe used GoodData as a part of our Zendesk help desk SaaS solution for more advanced analytics of our support tickets. Zendesk and GoodData were only used by our support department/team.,Good mechanisms for relating data. Multiple different chart types. Scheduled dashboard email exports for other recipients.,Dynamic/self-updating charts embed would be useful. Public access URL to dashboards for sharing.,8,,Zendesk, JIRA Software, HipChat,8,7BigData = GoodDataGoodData was implemented to house all of our data from the various silos we currently have, identify areas we can improve our data entry, and to assist with developing strategic goals.,Great customer service Very agile framework that allows us to push the boundaries of what we want vs. need Very open to new suggestions from current users,Need to think like a marketer when developing a platform so it's responsive and mobile friendly. It would be nice to have a closer relationship with understanding how all of the updates could impact me. Basically, when a new feature is rolled out, I watch the webinars, however, it's still at such a high level, I'm not sure how the new feature could be used for my circumstances. And since the team knows how the new features work and what my goals are, they have a much stronger understanding of how I could leverage the new features.,9,DOMO and Knotice,10,We have 5 departments, 22 users, and it's slowly being rolled out.,9,10GoodData is More Than Good!GoodData enables me to easily measure the success of my group and the customers I work with without having a background in BI or analytics. The interface and help forums guide beginners through the basics of using reports and accessing their data so they can prove their success internally as well. After all, your data is only valuable if you can quickly and easily present it to effect change!,Great for entry level to advanced users - plug and play custom metric builder. Generate beautiful reports that are easily customizable! Quick and easy tools to embed custom code and customization to your dashboards to add branding or a bit of personality.,Advanced SQL users may feel a bit too guided through the report or custom metric building process.,10,MySQL,10,Everyone uses GoodData on my team and in our company as we support our customers to use it as well.,10,10Reporting Tool for a Non-Technical PersonGoodData is being specifically used for our student services helpdesk to enable us to run, create and develop our own custom reports via User Interface. No technical, SQL, Mysql or PHP skills are required. Simple, out of the box and fully scalable. It's enabled us to change business processes, identify problems and trends and present intelligent business proposals to senior management.,Custom Reporting Reporting is completely GUI based, no technical knowledge is required. Amazing representations and templates available. If your not sure what your looking for, you can simply peruse the library and see what existing templates they have and select the one that best fits your needs.,Option to easily export to Excel,10,10,1,10,5,10Great Product. Sharp/Flexible Reports and Easy Report Dissemination.The IT department used GoodData to combine data from multiple sources (SalesForce, Accounting software, phone systems) to produce meaningful 360 view reports of each customer. It was being developed within IT with the plan to deploy across the entire organization for end users from Sales, Operations, etc. It addressed the issue of previously disjointed data sources and brought all reporting to a single standard. It also allowed for easy distribution of reports to individuals across the organization.,Storytelling. GoodData allowed a technical user such as myself to reach non-technical users through visual storytelling (graphs, charts, etc) that were easily disseminated to the end user. Provided a single reporting standard so end users would no longer have to manually combine reports from multiple systems.,Simple, but meaningful. The color coding options for certain chart items relied on entering the hexadecimal code, causing the end user to have to do an internet search for a hexadecimal chart and entering the corresponding number. For such an advanced product, it felt like a clunky way to go about this simple function.,6,,5,N/A.,9,8,9
Unspecified
GoodData
49 Ratings
Score 9.1 out of 101
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GoodData Reviews

GoodData
49 Ratings
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Score 9.1 out of 101

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August 12, 2019

GoodData Review

Score 9 out of 10
Vetted Review
Verified User
Review Source

Collaboration and Sharing

8
Excellent sharing and access control capabilities. This tool can be accessed by users as a read-only or as an edit mode. Reports can be generated in PDF and can be distributed to teams to check them out. GoodData has very good reporting capabilities. Data can also be uploaded on the intranet for all users to view it.
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Oliver Gothe profile photo
February 16, 2016

GoodData - Democratize your Data

Score 8 out of 10
Vetted Review
Verified User
Review Source

Collaboration and Sharing

9
Sharing and access controls are very powerful. My only complaint is that it is not possible to filter the available metrics by user group. This overwhelms many of our non technical users due to the large amount of metrics.
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Crystal Steinbach, MBA profile photo
November 04, 2014

GoodData is Ok data

Score 4 out of 10
Vetted Review
Verified User
Review Source

Collaboration and Sharing

8
Sending reports and scheduling them was very easy. You can only send reports to users in GoodData but that wasn't an issue for us. Report formatting could improve. As I mentioned before, some of the reporting aspects on basic tabular reports is lacking. Security never seemed to be an issue when exporting or scheduling reports from GoodData.
Read Crystal Steinbach, MBA's full review
No photo available
February 26, 2016

GoodData - tying together disparate data.

Score 7 out of 10
Vetted Review
Verified User
Review Source

Collaboration and Sharing

8
GoodData provides easy button click functionality to determine if reports, metrics, etc., are available to just developers, just stakeholders, organization-wide, or any other setup. It is easy to set up schedules to ensure data is up to date and ensure users are always getting the most real-time data possible. It is also easy to pass data across teams, set up report schedules and delivery.
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June 09, 2016

GoodData Rocks

Score 9 out of 10
Vetted Review
Reseller
Review Source

Collaboration and Sharing

7
The only missing capability I've seen in other tools is the ability to comment right on dashboards and pass it along with thoughts/feedback.
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February 29, 2016

Using GoodData For Zendesk Advanced Insights

Score 8 out of 10
Vetted Review
Verified User
Review Source

Collaboration and Sharing

7
At the time I used GoodData I remember being frustrated that there was not an easy way to publish a public URL for a dashboard for other viewers to see without requiring a login. We had to settle for automatic email exports of the dashboards as PDFs.
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July 16, 2015

GoodData is More Than Good!

Score 10 out of 10
Vetted Review
Verified User
Review Source

Collaboration and Sharing

10
Excellent sharing and exporting features - I have never struggled with sharing data with an interested party.
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Feature Scorecard Summary

Pixel Perfect reports (7)
8.0
Customizable dashboards (11)
8.0
Report Formatting Templates (10)
9.0
Drill-down analysis (11)
8.0
Formatting capabilities (11)
9.0
Integration with R or other statistical packages (5)
9.0
Report sharing and collaboration (11)
9.0
Publish to Web (9)
8.0
Publish to PDF (11)
8.0
Report Versioning (10)
8.3
Report Delivery Scheduling (11)
9.0
Pre-built visualization formats (heatmaps, scatter plots etc.) (11)
9.0
Location Analytics / Geographic Visualization (9)
8.0
Predictive Analytics (7)
8.0
Multi-User Support (named login) (11)
9.0
Role-Based Security Model (11)
8.0
Multiple Access Permission Levels (Create, Read, Delete) (11)
8.0
Single Sign-On (SSO) (1)
9
Responsive Design for Web Access (7)
8.0
Dedicated iOS Application (1)
4.5
Dashboard / Report / Visualization Interactivity on Mobile (8)
8.0
REST API (1)
9
Javascript API (1)
9
iFrames (1)
9

About GoodData

The GoodData Enterprise Insights Platform is a cloud-based, end-to-end solution that promises to gather data and user decisions and transforms them into actionable insights delivered at the point of work. According to the vendor, this empowers enterprises and software companies to integrate insights into applications so that their customers, partners, and employees can make more intelligent decisions, faster.

The vendor says the platform is powered by a highly scalable, elastic, and secure cloud analytics architecture with capabilities that support the entire data pipeline from data ingestion to insights delivery. Leveraging this platform as well as the expertise of in-house data scientists, domain experts, and data engineers, GoodData works with customers to drive a business outcome focus allowing data to finally drive meaningful change for the business.

More than 50 percent of the Fortune 500 are using GoodData. GoodData is headquartered in San Francisco and is backed by Andreessen Horowitz, General Catalyst Partners, Intel Capital, TOTVS, and others.

GoodData Features

BI Platform Features
Does not have featureAdministration via Windows App
Does not have featureAdministration via MacOS App
Has featureAdministration via Web Interface
Has featureLive Connection to External Data
Has featureSnapshot of External Data
Has featureIn-memory data model
Does not have featureOLAP (Pre-processed cube representation)
Has featureROLAP (SQL-layer querying)
Has featureMulti-Data Source Reporting (Blending)
Has featureData warehouse / dictionary layer
Has featureETL Capability
Has featureETL Scheduler
Supported Data Sources Features
Has featureMS Excel Workbooks
Has featureText Files (CSV, etc)
Has featureOracle
Has featureMS SQL Server
Has featureIBM DB2
Has featurePostgres
Has featureMySQL
Has featureODBC
Has featureCloudera Hadoop
Has featureHortonworks Hadoop
Has featureEMC Greenplum
Has featureIBM Netezza
Has featureHP Vertica
Has featureParAccel
Has featureSAP Hana
Has featureTeradata
Has featureSage 500
Has featureSalesforce
Has featureSAP
Has featureGoogle Analytics
BI Standard Reporting Features
Has featurePixel Perfect reports
Has featureCustomizable dashboards
Has featureReport Formatting Templates
Ad-hoc Reporting Features
Has featureDrill-down analysis
Has featureFormatting capabilities
Has featurePredictive modeling
Has featureIntegration with R or other statistical packages
Has featureReport sharing and collaboration
Report Output and Scheduling Features
Has featurePublish to Web
Has featurePublish to PDF
Has featureOutput Raw Supporting Data
Does not have featureReport Versioning
Has featureReport Delivery Scheduling
Does not have featureDelivery to Remote Servers
Data Discovery and Visualization Features
Has featurePre-built visualization formats (heatmaps, scatter plots etc.)
Has featureLocation Analytics / Geographic Visualization
Has featurePredictive Analytics
Has featureSupport for Machine Learning models
Has featurePattern Recognition and Data Mining
Has featureIntegration with R or other statistical packages
Access Control and Security Features
Has featureMulti-User Support (named login)
Has featureRole-Based Security Model
Has featureMultiple Access Permission Levels (Create, Read, Delete)
Has featureReport-Level Access Control
Has featureTable-Level Access Control (BI-layer)
Has featureField-Level Access Control (BI-layer)
Has featureSingle Sign-On (SSO)
Mobile Capabilities Features
Has featureResponsive Design for Web Access
Does not have featureDedicated iOS Application
Does not have featureDedicated Android Application
Has featureDashboard / Report / Visualization Interactivity on Mobile
Application Program Interfaces (APIs) / Embedding Features
Has featureREST API
Has featureJavascript API
Has featureiFrames
Does not have featureJava API
Does not have featureThemeable User Interface (UI)
Does not have featureCustomizable Platform (Open Source)
Additional Features
Has featureLifecycle Management: Multi-tenant applications
Has featureScalable and Secure Distribution: Multi-tenant analytics
Has featureEmbeddable Analytic Designer
Has featureComponent based development: beyond iFrame embedding

GoodData Screenshots

GoodData Integrations

Google Analytics, Marketo, Pardot, Salesforce, Facebook, Twitter, Eloqua

GoodData Competitors

Birst, Domo, Sisense, Yellowfin, Looker, Tableau, Microstrategy, Tibco, Qlik, Logi Analytics

Pricing

Does not have featureFree Trial Available?No
Does not have featureFree or Freemium Version Available?No
Has featurePremium Consulting/Integration Services Available?Yes
Entry-level set up fee?Required

Pricing is available upon request based on implementation and data volume.

GoodData Support Options

 Free VersionPaid Version
Phone
Email
Forum/Community
FAQ/Knowledgebase
Video Tutorials / Webinar

GoodData Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No
Supported Countries:Worldwide
Supported Languages: English, Dutch, French, German, Japanese, Portuguese, Spanish