My views and opinions about the new Google Chat
November 24, 2020

My views and opinions about the new Google Chat

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Google Hangouts Chat

At Fingent, we use Hangouts Chat for all the internal communication, standups, meetings and chat. It does the job perfectly well. we recently switched to Google Hangouts Chat from Hangouts. Hangouts was actually buggy and had frequent crashes but the new chat is stable. Most of the time I use Google Hangouts Chat on my iPhone.
  • Audio calls
  • Chat
  • Rooms
  • Video call
  • Meetings
  • When I use the iPhone app, my phone gets overheated
  • Performance optimization
  • Bring some fun AR filters to video calls
  • Efficient communcation, easy work from home communication
  • Google Hangouts (Classic)
Hangouts was buggy and had frequent crashes, but Hangouts Chat has no such issues so far.
It is easy to use and the overall UX is really good.
I haven't used that so far, so that's a plus point that I don't have to contact the support team.

Do you think Google Hangouts Chat delivers good value for the price?

Yes

Are you happy with Google Hangouts Chat's feature set?

Yes

Did Google Hangouts Chat live up to sales and marketing promises?

Yes

Did implementation of Google Hangouts Chat go as expected?

I wasn't involved with the implementation phase

Would you buy Google Hangouts Chat again?

Yes

Google Hangouts (Classic), Google Hangouts Meet, Zoom
Google Hangouts Chat is one of the best chat/call/communications app for business organisations like ours, 95% of our team is working from different parts of the world so efficient communications is always important to us. Google Hangouts Chat has everything to achieve that important communication part of our organisation.

Google Chat Feature Ratings

Search
9
Chat
9
Notifications
8
Discussions
8
Surveys
8
Internal knowledgebase
9
Integrates with GoToMeeting
Not Rated
Integrates with Gmail and Google Hangouts
Not Rated
Integrates with Outlook
Not Rated
Versioning
Not Rated
Video files
6
Audio files
Not Rated
Document collaboration
Not Rated
Access control
Not Rated
Advanced security features
Not Rated
Integrates with Google Drive
8
Device sync
8