Google Pay—Ease of Reimbursement at Employees’ Fingertips
May 21, 2021

Google Pay—Ease of Reimbursement at Employees’ Fingertips

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Google Pay (formerly Google Wallet)

My organization’s employees use Google Pay to make intra-employee payments for reimbursement under certain circumstances (ie, group lunches, coffees, happy hours, etc). This is done for ease of ordering where one employee can put down a credit card and others can reimburse the pay or simply via Google Pay. Also, there are occasions when one employee foots the bill for something special like a baby shower cake/presents, and others again reimburse via Google Pay. This is again done for purposes of streamlining payments—one employee can front the costs, and will be electronically reimbursed by others.
  • Ease of reimbursing/making payments between employees
  • Ensuring that one person can make a payment up front, rather than delaying things by physically collecting payments
  • Ensuring people can be paid from anywhere when they are not all in the office
  • It would be helpful if Google Pay could sync with things like Apple Pay so that saved payment methods can be automatically imported
  • There are certain times when Google Pay grants offers for cash back at merchants but the transfer time on the cash back is something like 30 days, which is a long time to wait
  • Google Pay could also integrate with other credit card and bank apps to add stored payment methods from there
  • Make payment feature
  • Request payment feature
  • Merchant offer features
  • Streamlines employee efficiency
  • Allows for easier reimbursement
  • Permits employees to take advantage of merchant offers via google pay
I think Google Pay is roughly comparable to the above products. That said, Google Pay came onto the market much later than things like PayPal, Apple Pay, Venmo, and other peer to peer wallet apps, so it is easy to see why people already have preferences for other apps. My employees generally use many of the above apps, not just Google Pay exclusively; this was not an organization-dictated choice. People are free to use the apps they are most comfortable with.

Do you think Google Pay delivers good value for the price?

Yes

Are you happy with Google Pay's feature set?

Yes

Did Google Pay live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Google Pay go as expected?

Yes

Would you buy Google Pay again?

Yes

The most fitting scenarios for use of Google Pay generally include times in which people go out to eat or grab coffee or drinks. Other times are for planned parties where one person needs to put down a credit card to pay vendors, buy products/food/etc, and needs to be reimbursed by others who may not have cash/are not in the same office space as the payor/and other similar circumstances.