Go-To Survey App
January 20, 2022

Go-To Survey App

Kira Dineen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Google Surveys

It's a fantastic way to collect information from a group of people. It's very easy for people to use. It displays the information in a really easy format. I love how you can compile all the answers to one question together or view each submission in its entirety. It's my go-to way to send out a survey as people are so familiar with it.
  • Compile all responses to one question/prompt
  • Easy share settings to limit or be open access
  • Separate submissions by each responder
  • If using quiz format, you can pre-select the correct answer so students can receive automatic results
  • More customization with the style (colors, images, etc.)
  • Export options to automatically create graphics and other visual aids of responses
  • Integration into Google Presentation where during a live presentation, viewers could answer a poll using the Google Survey platform
  • High ROI since it's a free service
  • High ROI since it's easy to use with little to no training
Most people use Google or have an account which makes it very easy for them to use. SurveyMonkey is also easy but lacks some of the integration that Google Surveys offers. Google Surveys has a feature where it can send the user a record of their responses. This is not a feature I have seen with SurveyMonkey.

Do you think Google Surveys delivers good value for the price?

Yes

Are you happy with Google Surveys's feature set?

Yes

Did Google Surveys live up to sales and marketing promises?

Yes

Did implementation of Google Surveys go as expected?

Yes

Would you buy Google Surveys again?

Yes

It's ridiculously easy to use. There is nothing to figure out. When you click on a survey link, it brings you right there, and it's simple to fill out the questions and prompts. The versatility is one of the many features that makes Google Surveys the go-to for creating surveys.
I have not needed to use any support for Google Surveys. It's well crafted, so not needing this feature speaks to how easy and bug-free the software is to implement as a creator and fill out as a user. If there was a feature, I wanted to use but didn't know how a quick Google search offered me an answer.
Trying to collect information from a large group of people is the perfect situation where Google Surveys is useful. For example, if trying to get feedback on a course, this can be a great way to collect anonymous thoughts on a class, including what was helpful and what could be improved. It's also helpful when trying to order merchandise for a group. You can ask for shirt size, shipping address, and email address. Then it's all collected in an easy-to-read format. It's great there are features to block people from submitting the survey twice as well.

A scenario where it might be less appropriate is if it's for medical research, I don't think Google products are approved for HIPPA sensitive information or would be approved by an IRB.

Google Surveys Feature Ratings

Survey templates
9
Themes
8
Custom logo/branding
8
Changes to live survey
10
Question design help
Not Rated
Multiple question types
9
Survey logic flexibility
10
Response tracking
10
Data export
9
Standard reports
10
Custom reports
Not Rated
Analytics
10
Vendor-offered crowdsourcing
10
Respondent restrictions
10
Access controls
10