Google Voice, call management on the go.
December 10, 2018

Google Voice, call management on the go.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Google Voice

  • Ability to port calls across multiple numbers.
  • Access to call/ message and voicemail history on the app as well as on the webpage (computer, tablet etc).
  • Voicemail to transcribed text.
  • Call blocking, especially with the 'Number Disconnected' prompt.
  • The details on the web do not get refreshed fast enough. The interface is jittery.
  • We have not tracked.
Suited for local phone use. Harder for international dialers to adapt. However it is extremely useful while traveling overseas.

Google Voice Feature Ratings

Hosted PBX
Not Rated
Multi-level Interactive Voice Response (IVR)
Not Rated
User templates
Not Rated
Call reports
8
Directory of employee names
7
Answering rules
9
Call recording
8
Call park
7
Call screening
8
Message alerts
9
Video conferencing
Not Rated
Audio conferencing
9
Mobile app for iOS
Not Rated
Mobile app for Android
9