Google Voice - Great Benefits, No Cost!
Rating: 9 out of 10
June 10, 2024
Verified User
Vetted Review
Verified User
8 years of experience
- Free phone number
- Free calls
- Free messaging
Starting at $10 per month
View Pricing Overview
What is Google Voice?
Google Voice is a free IP telephony service that provides users with one phone number that can be forwarded to multiple phones or devices. It includes features such as call forwarding, voicemail translation, text messaging, and voice calls. Fees may…
Learn from top reviewers
Google Voice - Great Benefits, No Cost!
Rating: 9 out of 10
June 10, 2024We use Google Voice for additional VOIP mobile numbers to avoid purchasing company phones and to avoid employees' giving out personal phone numbers to outside contacts, client...
Verified user
Professional
8 years of experienceGoogle Voice had a voice, but over time the volume wasn't loud enough.
Rating: 2 out of 10
August 18, 2022This had for many years served as a line of communication when others failed. It also was a great integration for other Google or Alphabet products in the past, depending on t...
Google Voice at a glance
Rating: 6 out of 10
January 6, 2022Google voice or Google voice assistant is mostly use to search in google for the important things for our project work.
By only writing and typing most of the time it did not ...
My Practice Relies on Google Voice as It’s Only Advertised Number
Rating: 10 out of 10
November 4, 2021This line is used by my private law practice as the primary office phone. It is listed as my office number because I utilize a virtual office and this permits calls to go dire...
Google Voice, The only VOIP you need
Rating: 8 out of 10
August 23, 2021I use google voice personally when traveling abroad and have limited service or would not want to use data roaming fees I would route my calls to my Google Voice number. It is...
Roberto Abreu
Team Lead - Human Resources
Information Technology Recruiter
Park Hudson International
10 years of experienceGoogle Voice lets voices get through
Rating: 8 out of 10
August 18, 2021Google Voice is currently being used as a secondary phone system for our organization. It's my belief that for the inevitable outage, it is a good idea to keep a second voice ...
Verified user
Director
11 years of experienceJust Use Google Voice
Rating: 10 out of 10
July 20, 2021We use Google Voice to communicate with our clients, keeping both text messages and voice calls in one location. We can also easily pass a number to another agent if someone i...
Verified user
Technician
10 years of experienceCreate your own call center with Google Voice
Rating: 10 out of 10
July 9, 2021We have a call center to recruit participants for research studies. Google Voice not only allowed us to issue new phone numbers to our call staff, but they could use these Goo...
Verified user
Manager
5 years of experienceThe perfect phone app for your distributed operations.
Rating: 9 out of 10
May 15, 2021Google Voice is used daily across our company to follow up with clients or coordinate and review work across employees no matter our current location or connectivity. In other...
Verified user
Engineer
5 years of experienceGoogle Voice is the BEST!!!!!
Rating: 10 out of 10
April 15, 2021Google Voice is being used by our Sales department for calls all day long. The vice president of our company also uses Voice. It eliminates clients or potential clients from h...
Reagan Reed
Representative - Sales
Pharmacy Automation Consultant
Pearson Medical Technologies
2 years of experienceHmmmm Yes and No
Rating: 7 out of 10
April 15, 2021We tried [Google Voice] for our callers in our call center. It worked great, did everything we needed it to do. Was easy to use, had the typical features, such as transfer abi...
Verified user
Manager
1 year of experienceGoogle Voice has helped our company in many ways.
Rating: 10 out of 10
April 14, 2021Every sales person has a Google Voice Number, even the Vice President of Marketing and Sales. We use the iPhone App, as well as the Google Chrome website. I even made a deskto...
Joshua Day
Consultant - Sales
Pharmacy Automation Consultant
Pearson Medical Technologies
3 years of experienceGoogle Voice is a great value and awesome voip service
Rating: 10 out of 10
April 7, 2021I have been using Google Voice for 8 years now and use it to link my business number to my cell phone. I love that voicemails are text transcribed for easy viewing afterward.
Verified user
Professional
8 years of experienceGoogle Voice - a good solution for some of the needs
Rating: 8 out of 10
April 2, 2021Google Voice is used as a local phone number for customers in the US. It is mainly used by the sales department as a way to connect with customers in the US, so the customers ...
Verified user
Engineer
4 years of experienceAmazing phone solution for any business
Rating: 10 out of 10
February 22, 2020We use Google voice so each employee has a dedicated number to use on marketing materials. It makes it easy to integrate with an existing phone, so there is no need for expens...
Allison Chaney
C-Level Executive - Marketing
Chief Digital Training Officer
Boot Camp Digital
10 years of experience
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Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Reviewer Pros & Cons
Pricing
Starter
$10
Cloud
per user/per month
Standard
$20
Cloud
per user/per month
Premier
$30
Cloud
per user/per month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://workspace.google.com/products/v…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $10 per month
Product Demos
Bose Smart Soundbar 300 | Setup And Audio Demo
YouTube
Official Google Voice App Demo
YouTube
Google Voice official app for iPhone video demo
YouTube
Google Voice Assistant On Samsung Televisions
YouTube
Google Voice: Demo
YouTube
GV Mobile Demo Video
YouTube
Features
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Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Google Voice?
Google Voice gives businesses an AI to help employees stay better connected to each other and customers. Boasting security, a reliable calling infrastructure, and an intuitive admin and user experience, Google Voice aims to help users to spend less time managing their phone solution.
Google Voice Video
What is Google Voice?
Google Voice Competitors
Google Voice Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
Google Voice is a free IP telephony service that provides users with one phone number that can be forwarded to multiple phones or devices. It includes features such as call forwarding, voicemail translation, text messaging, and voice calls. Fees may apply for international calling.
Google Voice starts at $10.
Reviewers rate Call recording highest, with a score of 10.
The most common users of Google Voice are from Small Businesses (1-50 employees).
Comparisons
Compare with
Reviews and Ratings
(217)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
Ease of Use: Users have consistently found Google Voice on iOS easy to navigate and work with, appreciating its user-friendly interface that enhances the overall user experience. The simplicity of use contributes to a seamless communication process for users across different devices. Call Management Features: Reviewers have praised the accurate caller identification and direct call forwarding features in Google Voice, which contribute to efficient call organization and communication. These features assist users in managing their calls effectively and ensuring they do not miss important communications. Integration with Other Google Products: The seamless integration of Google Voice with Gmail and other Google services has been positively acknowledged by users for providing a cohesive experience across different platforms. This integration allows for a unified approach to communication management, enhancing productivity and ease of access for users.
Lack of Innovation: Some users have expressed disappointment in the lack of innovation since the initial release of the product. They feel that there has not been much progress or updates to keep up with evolving technology trends, leading to a sense of stagnation.
Limited Integration with CRM: Users have noted that the software does not natively integrate with CRM without legacy complication, causing inconvenience for businesses looking to streamline their operations and maintain efficient customer relationship management processes.
Absence of Call Recording: Several users have criticized the absence of call recording functionality in the software, highlighting it as a significant drawback for those who rely on this feature for professional purposes such as record-keeping and quality assurance.
Reviews
(1-25 of 71)Companies can't remove reviews or game the system. Here's why
Google Voice had a voice, but over time the volume wasn't loud enough.
Rating: 2 out of 10
August 18, 2022
AV
Vetted Review
Verified User
15 years of experience
- Worked well with iOS
- Provided reasonably good transcription
- Allowed for accurate caller identification
Google Voice at a glance
Rating: 6 out of 10
January 06, 2022
AK
Vetted Review
Verified User
4 years of experience
- Assistance with voice technology
- Voice assistance
- Artificial intelligence technology with voice
- Verbal communication
My Practice Relies on Google Voice as It’s Only Advertised Number
Rating: 10 out of 10
November 04, 2021
LP
Vetted Review
Verified User
4 years of experience
- My Google Voice calls come directly to my mobile phone and my computer.
- Text messages can be sent to my Google Voice number and are forwarded to me as email messages.
- Google Voice allows for direct client contact without a receptionist or assistant taking calls and relating messages.
- Voicemail helps make sure I get my client's messages promptly when I’m not available.
- Transcripts of voicemail messages are emailed to me allowing me to have a record of the message without keeping all of the recorded voicemail messages.
Google Voice, The only VOIP you need
Rating: 8 out of 10
August 23, 2021
RA
Vetted Review
Verified User
10 years of experience
- Easy user interface
- Integrated very well across my Google products such as Gmail
- Exceptional call forwarding
Google Voice lets voices get through
Rating: 8 out of 10
August 18, 2021
Verified User
Vetted Review
Verified User
11 years of experience
- SMS txt'ing
- Voicemail Transcription
- Easy to use
- Easy to configure
Just Use Google Voice
Rating: 10 out of 10
July 20, 2021
Verified User
Vetted Review
Verified User
10 years of experience
- Well designed apps
- Good call quality
- Excellent price
Create your own call center with Google Voice
Rating: 10 out of 10
July 09, 2021
Verified User
Vetted Review
Verified User
5 years of experience
- Grants additional phone number that can be used on an existing device
- Voicemail transcription
- Voicemail access from email or browser
The perfect phone app for your distributed operations.
Rating: 9 out of 10
May 15, 2021
Verified User
Vetted Review
Verified User
5 years of experience
- Calls on smartphones
- Transcript of messages
- Keep track of calls and SMS
Google Voice is the BEST!!!!!
Rating: 10 out of 10
April 15, 2021
RR
Vetted Review
Verified User
2 years of experience
- The app is amazing.
- Texting is also very easy through the app.
- It is basically having a second phone number and the voicemail connects to your regular phone number's voicemail.
Hmmmm Yes and No
Rating: 7 out of 10
April 15, 2021
Verified User
Vetted Review
Verified User
1 year of experience
- Connects quickly with no real lag time
- Easy to use and implement
- Compatible with my calendar
Google Voice has helped our company in many ways.
Rating: 10 out of 10
April 14, 2021
JD
Vetted Review
Verified User
3 years of experience
- VOIP
- Call Forwarding
- Free Calls to US and Canada
- Inexpensive calls to other international phone numbers
Google Voice is a great value and awesome voip service
Rating: 10 out of 10
April 07, 2021
Verified User
Vetted Review
Verified User
8 years of experience
- Voicemail to text format
- Forwards calls
- Stable service
Google Voice - a good solution for some of the needs
Rating: 8 out of 10
April 02, 2021
Verified User
Vetted Review
Verified User
4 years of experience
- Easy to use
- Can call almost any phone in the world
- Available in all of the user's devices (phone, tablet, computer)
- Good connectivity
- Transcribes voicemail
Amazing phone solution for any business
Rating: 10 out of 10
February 22, 2020
AC
Vetted Review
Verified User
10 years of experience
- Free
- Easily integrates with existing services.
Great for small businesses or start-ups
Rating: 9 out of 10
January 29, 2020
JM
Vetted Review
Verified User
4 years of experience
- Its very affordable to use.
- Do not have to give out your personal phone number ever again.
Google Voice Review
Rating: 10 out of 10
January 28, 2020
AA
Vetted Review
Verified User
3 years of experience
- Easy to use
- Good connection
Great service with one annoying flaw!
Rating: 6 out of 10
January 06, 2020
Verified User
Vetted Review
Verified User
1 year of experience
- When you begin to send a message, and you put in that person's name, your whole prior conversation with them automatically fills in.
- Enabled to have a large amount of saved contacts.
Google Voice is Free, Easy, and Necessary!
Rating: 8 out of 10
December 19, 2019
Verified User
Vetted Review
Verified User
1 year of experience
- Easy accessibility
- Available on computer and phone
Intuitive, functional, and free!
Rating: 10 out of 10
December 05, 2019
Verified User
Vetted Review
Verified User
6 years of experience
- You can use Voice as a voicemail for both a Google line and any lines you may have purchased elsewhere. It has visual voicemail, which is great.
- Google Voice allows you to send texts either on a phone or desktop.
- It’s free! Whether you’re an individual or a member of an organization, that’s always a plus.
If you want to save money, you have to try Google Voice
Rating: 10 out of 10
November 20, 2019
AZ
Vetted Review
Verified User
2 years of experience
- Its biggest strength is flexibility. Google Voice offers free text messaging, and when clients can't reach us on the phone, they can text us.
- HD quality sound using Google Voice. It is invaluable when your clients can hear you.
- Ease of use is huge, there was literally no learning curve with the software and we were up and running within minutes.
A Reliable Service that Integrates Communication Channels
Rating: 7 out of 10
November 17, 2019
JM
Vetted Review
Verified User
3 years of experience
- Integrates all your phone numbers into one accessible platform (and phone number).
- Transcribes your voicemails to text messages that can be read while the messages are being delivered.
- Google Voice saves your voicemails online as well.
A Reliable Tool for the Customer-Driven Business
Rating: 10 out of 10
November 05, 2019
BC
Vetted Review
Verified User
2 years of experience
- The separate phone number for work versus personal use.
- Completely independent voicemail message and inbox.
- The ability to answer calls and messages on the computer or mobile device.
- An email version of the voicemail if one is left.
Protect your private number with Google Voice
Rating: 8 out of 10
September 28, 2019
Verified User
Vetted Review
Verified User
3 years of experience
- Manage voice call and text message very well in the cloud.
- A secure way to call a co-worker without using his personal phone number.
Google Voice is great!
Rating: 8 out of 10
September 28, 2019
Verified User
Vetted Review
Verified User
6 years of experience
- It's free!
- Call forwarding.
- Voice to text works well.