For Cross Platform Integration, Ease of Deployment, and Low Cost, It's Hard to Beat Google Workspace
April 10, 2021

For Cross Platform Integration, Ease of Deployment, and Low Cost, It's Hard to Beat Google Workspace

Shawn Hamp, Esq. | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Google Workspace (formerly G Suite)

My law firm has used Google Workspace (formerly G-Suite) for over the past decade. At inception, we used Google Workspace for email and calendar functions. Over the years, our law firm has grown to use many of the other features and benefits offered by Google Workspace as they have been offered. My team primarily uses Gmail, Google Drive, Google Chat, Calendar, Google Meet, and Google Voice features. I further use Google Keep, Docs, and Sheets to complete personal tasks. Google Workspace allows our team to collaborate effectively and efficiently communicate with each other. Google Workspace eliminated any need to have a LAN Based IT system or local servers for shared servers or databases. It has allowed our staff to conduct remote work and work together from remote locations and satellite offices.

Google Workspace works on many different devices including IOS, Android, PC, and Mac computers. Our office is primarily Apple-based. Google Workspace easily integrates with Google Chrome to be accessed on a variety of devices.

Our team has increasingly used the Google Chat feature to stay in constant communication with each other. Google Chat resembles and works like Slack. Topics and conversation threads are shared in the different chat rooms to provide the team with organized instant messaging and communication.


  • Email
  • Company shared calendaring
  • Team Communication
  • Shared Data Drives
  • Google is too quick to reiterate and kills software programs that were offered previously.
  • Switching between work and personal email accounts on Google Chrome can be confusing at times.
  • Google does not give information about software updates and new features.
  • Help sections and tutorials could be improved with video presentation about features.
  • Email
  • Team Communication
  • Calendar
  • Reduced IT costs and infastructure
  • Cost efficient
  • Increased team communication and collaboration
  • Ease of implementation and deployment
Google Workspace's premium feature includes its professional version of Gmail and Calendar functions but for our workforce, Google Chat has evolved to be one of the primary tools for team communication and collaboration.

In terms of costs and ease of implementation, it is very hard to beat Google Workspace. The program easily works across a variety of hardware platforms so that individuals can bring their own devices and allows our team to use Apple desktops and hardware.

Google's note-keeping software KEEP is a good example of this. At the inception, Evernote was the class leader for note-taking software. Evernote's software team had a goal to make Evernote the best software program for each platform that it was designed for. Evernote had exceptional file syncing capability, but the look and feel, and functionality of Evernote changed whether you were using Evernote, on an iPad, or a phone, or a PC. The user experience was always different. Google Keep is a remarkably simple note-taking program that effectively becomes digital sticky notes to bullet journal thoughts or makes an easy-to-do list.

The software programs of Google Workspace work exceptionally well on all platforms (Mac, PC, iPhone, Android, Chromebook). The look and feel, and functionality are consistently the same.

Do you think Google Workspace delivers good value for the price?

Yes

Are you happy with Google Workspace's feature set?

Yes

Did Google Workspace live up to sales and marketing promises?

Yes

Did implementation of Google Workspace go as expected?

Yes

Would you buy Google Workspace again?

Yes

Slack, Dropbox, Microsoft 365 (formerly Office 365)
G-Suite is best suited for email and calendar functions. Gmail and Google Calendar are the primary applications in Google Workspace. The software programs easily integrate with other software and platforms and often integrate better than Office 360 and MS Outlook.

For word processing (Docs), spreadsheets (Sheets), data storage (Drive), Team Communication (Chat), Video Conferencing (Meet), it is not the best in class solution. Still, all of the programs and features integrate well with each other.

Our firm primarily uses MS Word and Apple Pages for word processing. Google Sheets is used for a limited amount. Google Meet is satisfactory for team video conferencing even though Zoom is currently the best in class software for that application.

Team communication is easily accomplished in Google Chat, even though Slack is probably viewed as best-in-class software. Google Chat has replaced many of the communication functions that email offered in the past. It's a good tool that the whole team has quickly learned and mastered using. During the pandemic, it was a key tool for the entire team to communicate with each other.

PDF documents can be created with Google Docs, but there is no readily available method to customize and edit PDF docs with Google Drive."