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Don't be cheap. Don't look cheap. Get Google Workspace instead of Gmail.
April 14, 2021

Don't be cheap. Don't look cheap. Get Google Workspace instead of Gmail.

Sandro Marc-Charles | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Google Workspace (formerly G Suite)

We use Google Workspace mainly for our email and calendar needs. We previously used another provider that worked well, however as Google products are so widely integrated, the switch to Google Workplace has been a more efficient solution for us overall. Additionally, Google Drive has given us some real time connectivity through documents which we did not have previously.
  • Google Workspace handles email seamlessly. It's always easy to find any email I need with the search and label options.
  • The integration that Google Calendar offers makes creating appointments incredibly easy with other apps like Zoom, Calendly, etc.
  • The set up on mobile devices is easy as it is basically built in on both Android and iPhone. No need for IMAP, POP, SMTP information.
  • From time to time I get an email that requires me to scroll pretty far down in order to reply. I'm sure there's a reason why, but for now it seems random.
  • I do wish that we were grandfathered in to the original price we paid when signing up rather than be subject to price increases.
  • Sharing calendars is not difficult, but the process might seem daunting to some.
  • Professional looking email address
  • Google Drive
  • Google Calendar
  • The professional and easy to use email is completely essential to our business.
  • Google Calendar and the integrations it provides has saved us loads of time.
  • The document connection Google Drive provides us has save us an immense amount of time.
We switched from GoDaddy being our email provider because of the ease of checking email outside of mobile devices. The built in GoDaddy system to check email was not user friendly. Without the use of Outlook, it was basically unusable. Having Google Workspace so nicely integrated with Google Chrome, Calendar, and Drive just made more sense for about the same cost.

Do you think Google Workspace delivers good value for the price?

Yes

Are you happy with Google Workspace's feature set?

Yes

Did Google Workspace live up to sales and marketing promises?

Yes

Did implementation of Google Workspace go as expected?

Yes

Would you buy Google Workspace again?

Yes

Frankly Google Workplace is suited for organizations of 1 to 10,000 and beyond. I understand that much of the same functionality can be had for free with Gmail. However, for the low cost of Google Workspace, it's worth it to have a more professional email that includes your domain. So I suppose the only scenario I can think of where it wouldn't be appropriate is for a business that perhaps very temporary.