GoTo Meeting’s basic shortcomings might make you go to a competitor
May 31, 2022
GoTo Meeting’s basic shortcomings might make you go to a competitor
Score 3 out of 10
Vetted Review
Verified User
Overall Satisfaction with GoTo Meeting
GoTo Meeting is primarily used in our environment when non-employees will be pulled into a virtual or hybrid meeting. It is often used when documents or screens need to be shared or interacted with by multiple users. Even then, because of its lag in features, it’s the last choice behind Teams, Zoom, and other products.
- It’s easy to schedule a meeting.
- It seems to be fairly easy to connect to your video and audio devices.
- Sharing your screen isn’t difficult.
- It is literally one of the only products that don’t have the ‘blur background’ feature out of the box. In a work-from-home era, this is a huge oversight.
- The interface is way clunkier than those of their competitors.
- I personally hate their chat.
- The positive initial effect was that GoTo Meeting was slightly more affordable than other solutions.
- The negative effect on ROI is GoTo Meeting was left behind in ease of use and functionality, which caused an effort to change products.
- GoTo Meeting does definitely do its advertised job well enough, but workers from home not being able to blur their backgrounds is problematic.
- Zoom, Microsoft Teams and Cisco Webex Share
Along with everyone else during the pandemic, we had to scramble to find ways to have useful team meetings, especially with the ability to collaborate on documents or see workflows. We initially chose GoTo Meeting because of cost, but the product actually falls short compared to its major competitors, and I find myself recommending them over GoTo Meeting.
Do you think GoTo Meeting delivers good value for the price?
Not sure
Are you happy with GoTo Meeting's feature set?
No
Did GoTo Meeting live up to sales and marketing promises?
Yes
Did implementation of GoTo Meeting go as expected?
Yes
Would you buy GoTo Meeting again?
No