First impression of Goto Resolve
November 03, 2022

First impression of Goto Resolve

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with GoTo Resolve

For internal user support and remote access to IT management endpoint
  • Support to resolve issues that requires admin
  • Easy to remotely access to user laptops
  • Audio feature should be a nice feature to have
  • This tool helps to improve support team productivity
Easy to use
Provide admin access for desktop support
Provide Mobile support
Helps to improve agent productivity to support remote internal users

Do you think GoTo Resolve delivers good value for the price?

Not sure

Are you happy with GoTo Resolve's feature set?

Yes

Did GoTo Resolve live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of GoTo Resolve go as expected?

Yes

Would you buy GoTo Resolve again?

Yes

Support internal users remotely
Remotely access to internal network