GoTo is a great tool for any IT professional.
December 01, 2022
GoTo is a great tool for any IT professional.
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with GoTo Resolve
We use GoTo Resolve to help users with day to day issues they may have on their machines. Deploying and remoting into computers is super easy with GoTo Resolve making it very easy to manage and maintain.
- Monitoring hardware resources
- Extremely easy to deploy unattended access to your account.
- Managing other users is very easy.
- I have not ran into any issues yet with GoTo.
- Productivity has improved since we no longer need to run over to users that are having issues.
We have yet to test out the ticketing system but we did replace 2 other softwares with GoTo. We might end up replacing a 3rd with the ticketing system.
This is the first software that I have used that is like this.
Do you think GoTo Resolve delivers good value for the price?
Yes
Are you happy with GoTo Resolve's feature set?
Yes
Did GoTo Resolve live up to sales and marketing promises?
Yes
Did implementation of GoTo Resolve go as expected?
Yes
Would you buy GoTo Resolve again?
Yes