GoTo Resolve Review
December 09, 2022

GoTo Resolve Review

John Browning | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with GoTo Resolve

Cases revolving around remote access to user computers in the area of online use of software where the the manipulation of personal data and the aspects of client interactions are important to the successful resolve of client issues. Words are not enough sometimes and the visual aspect of the help scenario accomplishes the transfer of knowledge to my clients.

Pros

  • allows remote access
  • promotes client inactions
  • allow multiple participants to collaborate at once
  • security aspects
  • joint collaboration
  • visual online work in realtime
non cluttered screens are simple to navigate
many people working from different locations able to jointly meet and share ideas
similar aspects

Do you think LogMeIn Resolve delivers good value for the price?

Yes

Are you happy with LogMeIn Resolve's feature set?

Yes

Did LogMeIn Resolve live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of LogMeIn Resolve go as expected?

I wasn't involved with the implementation phase

Would you buy LogMeIn Resolve again?

No

joint collaborations are helpful in the tranfer of ideas, security is always an issue and some may not wish many others accessing their personal work

Comments

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