Overall Satisfaction with GoTo Resolve
Cases revolving around remote access to user computers in the area of online use of software where the the manipulation of personal data and the aspects of client interactions are important to the successful resolve of client issues. Words are not enough sometimes and the visual aspect of the help scenario accomplishes the transfer of knowledge to my clients.
- allows remote access
- promotes client inactions
- allow multiple participants to collaborate at once
- security aspects
- joint collaboration
- visual online work in realtime
many people working from different locations able to jointly meet and share ideas
similar aspects
Do you think GoTo Resolve delivers good value for the price?
Yes
Are you happy with GoTo Resolve's feature set?
Yes
Did GoTo Resolve live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of GoTo Resolve go as expected?
I wasn't involved with the implementation phase
Would you buy GoTo Resolve again?
No