GoTo Resolve has really supported our small-ish org
Updated December 13, 2023
GoTo Resolve has really supported our small-ish org
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with GoTo Resolve
Simple to install on computers, either in person or remote through Zoom shared screen once you get the hang on it. Helps us troubleshoot and fix both tech and user based issues.
- Admin Interface and organization of groups/teams/departments
- Good for the end user for tutorial purposes
- easy installation in person or remotely
- Would love to remote upload software or updates across a number of computers,
- Would like to access without permission from the user.
- Productivity of IT and Operation staff is greatly improved with instant access to someone's device, and no need for Zoom or phone calls
- saved money on repair by being able to run simple diagnostic tools and install software, clean up, etc, to improve performance
We're just starting out but look forward to exploring more of the options
Do you think GoTo Resolve delivers good value for the price?
Yes
Are you happy with GoTo Resolve's feature set?
Yes
Did GoTo Resolve live up to sales and marketing promises?
Yes
Did implementation of GoTo Resolve go as expected?
Yes
Would you buy GoTo Resolve again?
Yes