A solid conferencing platform but make sure to do your research with competitors
May 25, 2018

A solid conferencing platform but make sure to do your research with competitors

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with GoToMeeting

GoToMeeting is used primarily for conferencing and webinar capabilities. GoToMeeting is enabled across the entire enterprise, with each employee having an individual account with the product. GoToMeeting is great for teams who have remote/international team members.
  • Easy to use
  • Great sharing capabilities
  • Great scheduling and calendar capabilities
  • Not the best reliability. Sometimes, calls drop.
  • Dialing-in could be a smoother, easier experience. When users dial-in on multiple devices, converging the same accounts isn't as intuitive.
  • GoToMeeting enabled our enterprise with easier. multi-user conference capabilities.
  • Zoom
This may be anecdotal, however, it seems as though Zoom works much better from a reliability and quality standpoint. We switched from GoToMeeting to Zoom a few months ago, and the general sentiment seems to be better. Again, not entirely sure on which product technically performs better, but from an observational perspective, it seems as though Zoom is the winner.
GoToMeeting is well-suited for those looking for conferencing capabilities; however, there are other competitors out there that may provide a more seamless and reliable service.

GoTo Meeting Feature Ratings

High quality audio
7
High quality video
7
Low bandwidth requirements
6
Mobile support
Not Rated
Desktop sharing
7
Whiteboards
7
Calendar integration
7
Meeting initiation
7
Integrates with social media
Not Rated
Record meetings / events
7
Slideshows
8
Live chat
7
Audience polling
Not Rated
Q&A
Not Rated
User authentication
Not Rated
Participant roles & permissions
Not Rated
Confidential attendee list
Not Rated