Review of GoToMeeting
February 06, 2020

Review of GoToMeeting

Scott Mackinnon | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with GoToMeeting

GoToMeeting was used quite a bit throughout PitchBook. I personally used it as a new business representative demonstrating our software platform. But we also used it to run meetings across offices, host quarter launches, etc.

Pros

  • Accessibility from different locations, for both user and the prospective client.
  • Overall user friendliness, very intuitive as a tool to use.

Cons

  • The application itself is not great, could be easier to use.
  • Recording calls isn't as intuitive as it could be, interface improvement on that point.
  • It has allowed me to demonstrate our product effectively.
  • By doing so, I am able to close business and hit my quotas.
  • Zoom
Zoom is a solid product as well. Easier to use globally when it comes to audio both computer and phone. Also their mobile app is very strong, easy to log in on the go. GoToMeeting is overall very comparable. It just needs to work on the audio.

I've enjoyed using both quite a bit as products.
GoToMeeting is well suited for growing companies that need a tool to showcase their software platform. Whether it's inside sales, outside sales, or customer success, it's a quality product to use. Also for those logging in its web-based capabilities are great for clients on the go. Overall great sales product.

I can't speak to how it's used by operations as much, I would assume for group meetings.

GoTo Meeting Feature Ratings

High quality audio
4
High quality video
6
Low bandwidth requirements
4
Mobile support
7
Desktop sharing
7
Calendar integration
4
Meeting initiation
5
Record meetings / events
3
Slideshows
Not Rated
User authentication
7
Participant roles & permissions
7
Confidential attendee list
8

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