Perfect solution for keeping employees that relocate
January 25, 2024

Perfect solution for keeping employees that relocate

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with GoToMyPC

GoToMyPC has worked great! Its easy to use and there have been no problems with connecting or using the program. I am able to continue working even though I have relocated out of state. This avoided having to find and train a new employee to be my replacement. Our operation did not miss a beat due to me leaving the office.
  • Easy to connect
  • Consistent connection
  • No backing up files to transfer to be the office computer
  • On occasion an email or a program document does not print at home.
  • I save to hard drive at home and will have to log out of GoToMyPC to access the file on my external hard drive, email it, and the log back in. Not a big deal.
  • No need to hire a full-time employee to be in the office when I can work remotely as needed.
  • Allows for timely completion of projects.
Synology was difficult was difficult to log into and also find the correct files. I could access the files but any changes did not automatically save to the computer. There was no technical support to help understand how to use the program. We do not have an IT person in our organization so we basically did not count on Synology in the event we needed home access. We would have to go into the office to work on the computer.

Do you think GoToMyPC delivers good value for the price?

Yes

Are you happy with GoToMyPC's feature set?

Yes

Did GoToMyPC live up to sales and marketing promises?

Yes

Did implementation of GoToMyPC go as expected?

Yes

Would you buy GoToMyPC again?

Yes

Working from home, I am able to access the office computer at all hours. I can also work in real time with my co-workers to complete a project. We are a small office, so unless someone is using my host computer, I have full access to the files and documents on the office computer whenever I want.

GoToMyPC Feature Ratings

Screen sharing
10
File transfer
10
Instant message
Not Rated
Secure remote access with Smart Card authentication
Not Rated
Access to sleeping/powered-off computers
Not Rated
Over-the-Internet remote session
Not Rated
Initiate remote control from mobile
Not Rated
Remote management of servers & workstations
Not Rated
Remote Active Directory® management
Not Rated
Centralized management dashboard
Not Rated
Session record
Not Rated
Annotations
Not Rated
Monitoring and Alerts
Not Rated
Multi-platform remote control
Not Rated

Using GoToMyPC

1 - Customer Service and billing. Creating reports. Balancing bank statements, and other administrative tasks.
1 - Remote employees