GoToWebinar is easy to use
February 02, 2017

GoToWebinar is easy to use

Joanne Lose | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with GoToWebinar

The step by step instructions and the help tools make the product easy to use.
I am an organizer for webinars for our organization's healthcare human resources members. The webinars are presented by attorneys who are addressing various industry topics. Generally I schedule one a month; this year I have a goal to schedule at least two a month. Thanks to GoToWebinar this will be an easy task.
  • I can easily and quickly set up a webinar with the step-by-step instructions provided in GoToWebinar, allowing me concentrate on other tasks.
  • Members find it always difficult to locate the handouts and questions functionality of GoToWebinar, even when I point out in my introduction where these features are located. I don't know how to make these easier or more revealing to our members.
  • Cisco Webex
As I recall it the thing that sold me on GoToWebinar over Cisco Webex was the 'on the phone' demo provided by GoToWebinar. It showed that they offer excellent customer support and they do.
One feature that I hadn't used before but then got the opportunity to do so recently is polling questions. We would have liked more than the 20 polling questions available but the feature turned out to be a great activity for our members and the presenter.

GoTo Webinar Feature Ratings

Audience polling
8
Q&A
7
Dashboards
10
Data exportability
10
Participant roles & permissions
8
Confidential attendee list
9
Branding options
9
Integration to Marketing Automation
10
Record meetings / events
7
Event registration
9