Grasshopper lets you take your 800 number with you anywhere!
September 27, 2019

Grasshopper lets you take your 800 number with you anywhere!

Jacqueline Grant | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Grasshopper

I use Grasshopper on a daily basis as my business phone number to field calls and have a designated 800 number. The 800-number allows me to have a consistent identity so that if I relocate my office space I can take the number with me. It has been a great timesaver and corporate identity piece. I would recommend it for new business owners as well as seasoned businesses.
  • Great user interface
  • Mobile and desktop applications
  • Easy to learn
  • N/A
  • Ease of screening calls
  • Makes us look even bigger than we are
  • Easy to scale
What went into my decision making process was price, ease-of-use, being able to port or carry over my 800 number no matter what my physical location would be. How I came upon Grasshopper is because I moved from one office location to another and the business number I had for that original location was tied to that location and I could not take it with me.
The few times I’ve had to contact Grasshopper, I had great customer service and my issues were handled professionally and quickly.

Do you think Grasshopper delivers good value for the price?

Yes

Are you happy with Grasshopper's feature set?

Yes

Did Grasshopper live up to sales and marketing promises?

Yes

Did implementation of Grasshopper go as expected?

Yes

Would you buy Grasshopper again?

Yes

Very easy to get started and low learning curve. Customer service is friendly and accessible but there is a lot of information online on their website to troubleshoot any issues.

Grasshopper Feature Ratings

Multi-level Interactive Voice Response (IVR)
8
User templates
8
Call reports
10
Directory of employee names
10
Answering rules
10
Call recording
10
Call park
10
Call screening
10
Message alerts
10
Video conferencing
10
Audio conferencing
10
Video screen sharing
10
Instant messaging
10
Mobile app for iOS
10
Mobile app for Android
10