Strong contender, modern interface
December 07, 2022

Strong contender, modern interface

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Greenhouse

Greenhouse is our Applicant Tracking System (ATS), or primary recruiting tool. It offers a modern user interface, delivered graphical dashboards and a streamlined application workflow. It does not, however, include a comprehensive careers page beyond basic job listings with search and filters, or recruitment marketing / candidate relationship management (CRM) features. All in all, a good choice for simpler companies. For customers with more complex needs - or a desire to consolidate vendors - perhaps less so.

Pros

  • Analytics / dashboards
  • Modern user interface
  • Streamlined application workflow

Cons

  • Customer relationship management
  • Custom careers site
  • Translations into less common languages
  • Higher candidate conversion rates
  • Positive employer brand
  • Attraction of superior candidates that don’t have patience for long, tedious applications
Greenhouse offers a modern user interface, a streamlined / simplified application workflow and fairly precise control over security roles and permissions. The result is a pleasant user experience and higher recruiter satisfaction. However, this is tempered by the lack of some administrative features that power users used to more customizable tools will miss.
Greenhouse definitely compares favorably to its main competitors. The last few years have seen massive investments in recruiting technology companies, leading to a bit of an arms race with each of the top players in the market offering robust roadmaps of forthcoming features. We liked Greenhouse’s user interface and dashboards best, which ultimately carried the day.

Do you think Greenhouse delivers good value for the price?

Yes

Are you happy with Greenhouse's feature set?

Yes

Did Greenhouse live up to sales and marketing promises?

No

Did implementation of Greenhouse go as expected?

Yes

Would you buy Greenhouse again?

Yes

Greenhouse is a strong choice for smaller to medium sized companies, or larger companies with less complex needs. In particular, prospective customers that require many translations into less common languages, have many different workflows or other requirements (e.g. country-specific applications, multiple brands / templates, etc) may not find everything they need from Greenhouse.

Greenhouse Feature Ratings

Recruiting / ATS
7.8
Company Website Posting
4
Publish to Social Media
9
Job Search Site Posting
8
Customized Application Form
7
Resume Management
9
Duplicate Candidate Prevention
10
Candidate Search
9
Applicant Tracking
6
Collaboration
7
Task Creation and Delegation
Not Rated
Email Templates
5
User Permissions
9
Notifications and Alerts
8
Reporting
10

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