Item: Greenhouse
Rating: 7
Author: Verified User

Overall Satisfaction with Greenhouse

Use Cases and Deployment Scope

We used Greenhouse to assess applicants, record interview notes, and rate candidates. Before interviews, we were assigned core values in Greenhouse to ask in the interviews, so that we did not overlap or miss anything. Afterwards, we submitted our assessments and they were reviewed by the hiring manager. Then we debriefed.

Pros and Cons

Pros

rating candidates as a Yes, No, Strong Yes, or Strong No
able to assign questions to ask in interviews
easy to view candidates' applications, resumes, and cover letters before interviews

Cons

add functionality so that interview notes can be taken on the website, not just after
use AI to assess how applicants' resumes and cover letters meet job requisition and assign a score
converge assessments from other interviewers to see a summary view

Return on Investment

decreased time to hire
increase in collaboration for interviewing candidates
increase in transparency over job candidates

Usability

The platform is easy to use. However, it lacks more sophisticated features.

Key Insights

Do you think Greenhouse delivers good value for the price?

Yes

Are you happy with Greenhouse's feature set?

Yes

Did Greenhouse live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Greenhouse go as expected?

I wasn't involved with the implementation phase

Would you buy Greenhouse again?

Yes

Likelihood to Recommend

I think Greenhouse is well suited for a smaller company that does not have many applicants, candidates, or interviewers. For a larger company, it seems too manual and needs more automation. I also would like to see a number rating scale or a neutral rating, rather than yes or no.

Greenhouse Feature Ratings

Comments

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Good applicant tracking system overall