Groove is groovy (see what I did there?)
June 03, 2020

Groove is groovy (see what I did there?)

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Groove

It is being used across the organization and has been a very useful and efficient tool. I'm grateful for it.

Pros

  • Create tasks using "baby groove" button.
  • Log calls and "others" (texts, etc) using the blue groove pill.
  • Log activity within flows and emails, great for efficiency.
  • Omnibar is THE BEST and useful for keeping track of so many clients.

Cons

  • I would like there to be a "LinkedIn" message and "text" message drop down for documentation other than just "other."
  • It's helped with overall productivity.
  • I'm able to make so many connections and keep track of them through tasks.
  • I am able to see my progress through analytics and I love that, it's motivating and shows room for improvement when needed.
I used an accounting software for the last company that I worked for and it was awful to keep track of correspondences.
Anytime that there has been a suggestion and upper management has brought it to the Groove team, there seems to be a quick response and action taken.

Do you think Groove by Clari delivers good value for the price?

Yes

Are you happy with Groove by Clari's feature set?

Yes

Did Groove by Clari live up to sales and marketing promises?

Yes

Did implementation of Groove by Clari go as expected?

Yes

Would you buy Groove by Clari again?

Yes

It's been efficient and a useful tool, easy to keep track of emails and correspondences and even removes contacts from flows once they've responded. I've used a lot of systems in the past and Groove is by far the most user friendly and useful.

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