Love using Groove to track engagement with my customers!
June 14, 2020

Love using Groove to track engagement with my customers!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Groove

We use Groove on our team to track emails and email engagement with our customers. I also really enjoy the 'book a meeting" feature because it allows me to provide time slots for my customers to chose from to meet with me. I also recently wrote an internal blog about how helpful Groove is along with some of the other tools we are using.

Pros

  • Track email engagement
  • Book meetings
  • Engagement analytics

Cons

  • It would be nice if the email templates were a bit more user friendly when selecting them within an email.
  • Provided us with engagement analytics.
  • Templates and the Book a Meeting feature save time, which allows that time to be used elsewhere.

Do you think Groove, a Clari company delivers good value for the price?

Not sure

Are you happy with Groove, a Clari company's feature set?

Yes

Did Groove, a Clari company live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Groove, a Clari company go as expected?

I wasn't involved with the implementation phase

Would you buy Groove, a Clari company again?

Yes

It is well suited if you are working with a large number of customers or people and you need to keep track of those engagements.

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