Perfect for activity tracking and email automation!
July 02, 2020

Perfect for activity tracking and email automation!

Cole Arutian | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Groove

Groove automatically logs all of our customer-facing emails and activities to Salesforce for easy recording & reporting. The individual teams also make great use of the templates and flows functionalities to streamline customer communications and automate repetitive tasks.
  • Easy to setup
  • Great customer support
  • Easy to use, set and forget
  • Powerful tool, always seems like you can be doing more with Groove
  • No cons I can think of, the tool has been nothing but great for the things I use it for
  • Using Groove Flows, we were able to touch customers that we didn't have the human resources to touch.
  • Having Groove auto log all of our activities through Google saves us a ton of admin work that would otherwise have to be done manually.
Our rep at Groove has always been so helpful. Sidney is always patient with us and willing to hop on the phone at a moment's notice for trainings, questions, etc.

Do you think Groove, a Clari company delivers good value for the price?

Not sure

Are you happy with Groove, a Clari company's feature set?

Yes

Did Groove, a Clari company live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Groove, a Clari company go as expected?

I wasn't involved with the implementation phase

Would you buy Groove, a Clari company again?

Yes

Groove is great for any team that could benefit from automated activity logging, streamlined scheduling of meetings, and improved automation.