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Groove Review
June 25, 2021

Groove Review

Erica Gianoulis | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Groove

Groove is used by the Sales Development & Marketing teams for large campaigns, marketing event follow-up, & for sharing related templates to others in the org. This helps us schedule and stay on top of outstanding and upcoming sales activity. We have started collaborating within Groove more recently, as well. Marketing is creating our follow-up materials and sharing them within Groove, as well as sales reps working with their SDRs to track progress on target accounts, using the workspaces feature.
  • User-friendly
  • Clean & simple layout
  • Data & personalization features
  • Better integration with Salesforce and view of open opportunities without opening SF in a separate window.
  • Formatting with spacing and bullets isn't always easy and doesn't always send as it appears in Groove's preview.
  • Contact list upload
  • Masterflows
  • Analytics
  • Unable to answer, more of a management question. Overall, Groove allows us to get more done in less time.
Always room for improvement, but the tool is super user-friendly!
None. Management was part of purchasing decisions and evaluation of other tools.

Do you think Groove, a Clari company delivers good value for the price?

Yes

Are you happy with Groove, a Clari company's feature set?

Yes

Did Groove, a Clari company live up to sales and marketing promises?

Yes

Did implementation of Groove, a Clari company go as expected?

Yes

Would you buy Groove, a Clari company again?

Yes

I do not know much about the other platforms out there, so it is hard to say how they compare. Although, using Groove has saved tons of time, as you don't need to individually email each person with the same message - Groove allows you to leverage Salesforce data to automatically personalize messages. Overall, Groove helps manage outreach activity and saves a ton of time doing it. This way, you're able to process more activity in less time.