Overall Satisfaction with Groove
Groove is used by the Sales Development & Marketing teams for large campaigns, marketing event follow-up, & for sharing related templates to others in the org. This helps us schedule and stay on top of outstanding and upcoming sales activity. We have started collaborating within Groove more recently, as well. Marketing is creating our follow-up materials and sharing them within Groove, as well as sales reps working with their SDRs to track progress on target accounts, using the workspaces feature.
- Clean & simple layout
- Data & personalization features
- Better integration with Salesforce and view of open opportunities without opening SF in a separate window.
- Formatting with spacing and bullets isn't always easy and doesn't always send as it appears in Groove's preview.
- Contact list upload
- Unable to answer, more of a management question. Overall, Groove allows us to get more done in less time.
None. Management was part of purchasing decisions and evaluation of other tools.
Do you think Groove delivers good value for the price?
Are you happy with Groove's feature set?
Did Groove live up to sales and marketing promises?
Did implementation of Groove go as expected?
Would you buy Groove again?
I do not know much about the other platforms out there, so it is hard to say how they compare. Although, using Groove has saved tons of time, as you don't need to individually email each person with the same message - Groove allows you to leverage Salesforce data to automatically personalize messages. Overall, Groove helps manage outreach activity and saves a ton of time doing it. This way, you're able to process more activity in less time.