Overall Satisfaction with Groove
The sales department uses Groove to help with automation. This is regarding sending, tracking, and writing emails.
- The dialer loads very quickly and easily allows calls to be documented.
- The scheduling feature within emails drives meeting bookings due to its ease of use and crisp appearance to the scheduler.
- The omnibar within emails allows for info to be seen without hopping into Salesforce.
- Templates are easily added and synced with Salesforce, which pulls in personal merge field data.
- The "send with Groove" functionality has more of a delay (a couple of seconds) than simply pressing "send" in outlook.
- Additional options around tracking views on sent emails would be nice.
- The dialer on the desktop, connected with Salesforce and analytics.
- The Outlook integration, with the scheduler.
- Email templates connected to Salesforce.
- Greatly reduced manual tasks for booking appointments which causes faster deal cycles.
- Beating the opposition to the first contact even when I'm slammed via the scheduler.
Do you think Groove, a Clari company delivers good value for the price?
Yes
Are you happy with Groove, a Clari company's feature set?
Yes
Did Groove, a Clari company live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Groove, a Clari company go as expected?
I wasn't involved with the implementation phase
Would you buy Groove, a Clari company again?
Yes